About the Role

VigorCare Pediatric Services is seeking a skilled IT Support Specialist to ensure the smooth operation of their IT systems and provide technical assistance to staff. This full-time role involves troubleshooting hardware, software, and network issues, as well as maintaining system security and data integrity.

Skills

Windows OS Mac OS Network Administration Server Administration Troubleshooting Problem-solving Communication Interpersonal Skills Hardware Configuration Software Installation User Account Management Data Backup Disaster Recovery Technical Support Network Troubleshooting System Security

Full job details

We are is seeking a highly skilled and motivated IT Support Specialist to join our growing team. As a full-time member of our team, you will play a crucial role in ensuring the smooth operation of our IT systems and providing technical support to our staff.

Responsibilities:

- Provide technical support to staff for all IT related issues, including hardware, software, and network troubleshooting

- Install and configure computer systems, software, printers, and other IT equipment

- Monitor and maintain the company's network and server systems

- Troubleshoot and resolve network and system issues as they arise

- Ensure the security and integrity of all IT systems and data

- Manage and maintain user accounts and permissions

- Conduct regular backups and disaster recovery processes

- Document and maintain IT processes and procedures

- Collaborate with other IT team members to implement new projects and initiatives

Qualifications:

- Strong knowledge of Windows and Mac operating systems

- Experience with network and server administration

- Excellent troubleshooting and problem-solving skills

- Strong communication and interpersonal skills

- Ability to work independently and in a team environment

- Proven ability to manage multiple tasks and prioritize effectively