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IT Specialist

LITTLE TREES

Location
Onsite (Watertown, NY)
Compensation
$59k - $64k/yr
Employment
Full-time
Level
Mid Level
Posted 1 week ago

About the Role

The IT Specialist provides essential technical support for hardware, software, networks, and security. This role involves administering Office 365 and resolving escalated technical issues to ensure smooth IT operations.

Skills

Hardware Troubleshooting Software Troubleshooting Network Maintenance System Maintenance Office 365 Administration Exchange SharePoint Teams Inventory Management Software Licensing Compliance Communication Technologies Deployment

Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401K Savings Plan

Perks

  • On-site Café
  • Fitness Center
  • Family Fitness

Full job details

Summary:

The IT Specialist provides technical support related to hardware, software, network & system maintenance, and security.

Responsibilities:

  • Troubleshoot and resolve issues escalated from Help Desk Technicians
  • Maintain inventory of all hardware and software
  • Maintain compliance with software licensing requirements
  • Assist with deploying and troubleshooting Communication Technologies (Phone
  • System, Cell Phones, etc.)
  • Administer Office 365 (Office Applications, Exchange, SharePoint, Teams, etc.)
  • Perform Server and Network maintenance as directed
  • Coordinate user hardware or software deployment
  • Occasional after-hours or weekend hours required

Requirements:

  • Bachelor’s degree in computer science or associate degree and 2 years relevant experience

Salary: $59,000 - $64,000

Benefits include immediate eligibility in 401K Savings Plan & Match, Medical & Dental/Vision Insurance, weekly Dependent Care Reimbursement, Health & Dependent Care Flexible Spending Accounts, on-site Café & Fitness Center and free family fitness memberships.

For more information, or to apply visit jobs.littletrees.com

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