Help Desk Manager (Lead)
CompQsoft, Inc.
- Location
- Onsite (Colorado Springs, CO)
- Compensation
- $90k - $94k/yr
- Employment
- Full-time
- Level
- Senior Level
About the role
CompQsoft is a digital transformation and IT services partner serving public and private sectors. The Help Desk Manager leads a team providing technical support for hardware, software, and email systems.
Skills
Full job details
Description
Provides daily supervision and direction to staff who are responsible for phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications and applications developed or deployed under this contract. These personnel serve as the first point of contact for troubleshooting hardware/software PC and printer problems.
Requirements
Certification: Any one of the IAT Level II certifications (Security+ CE, CCNA-Security, GICSP, GSEC, SSCP)
Security Clearance: Secret
CompQsoft provides equal opportunity in all aspects of employment and in the working environment to all employees and applicants. CompQsoft does not take any non-merit factors like race, color, religion, sex (gender), mental/physical disability, and age into account for purposes of recruitment, hiring and development