Help Desk Specialist (Active DOD Secret Clearance required)
CompQsoft, Inc.
- Location
- Onsite (Colorado Springs, CO)
- Compensation
- $40k - $50k/yr
- Employment
- Full-time
- Level
- Entry Level
About the Role
CompQsoft is seeking a Help Desk Specialist to provide technical support for the US Space Force. The role involves troubleshooting hardware, software, and directory services while supervising support staff.
Skills
Benefits
- Full-time with benefits
Full job details
Description
Position: Helpdesk Specialist (Junior)
Location: SSFB, CO (Onsite Work)
Durations: Full-time with benefits
Client: US Space Force
Certification: Any IAT Level II
Clearance: Active Secret Clearance
Responsibilities:
- Provides phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications, and applications developed under this contract or predecessors.
- Serves as the initial point of contact for troubleshooting hardware/software PC and printer problems.
- Provides daily supervision and direction to staff who are responsible for phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications and applications developed or deployed under this contract.
- These personnel serve as the first point of contact for troubleshooting hardware/software PC and printer problems.
Requirements
- Provides phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications, and applications developed under this contract or predecessors.
- Serves as the initial point of contact for troubleshooting hardware/software PC and printer problems.
- Provides daily supervision and direction to staff who are responsible for phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications and applications developed or deployed under this contract.
- These personnel serve as the first point of contact for troubleshooting hardware/software PC and printer problems.
CompQsoft provides equal opportunity in all aspects of employment and in the working environment to all employees and applicants. CompQsoft does not take any non-merit factors like race, color, religion, sex (gender), mental/physical disability, and age into account for purposes of recruitment, hiring and development.