Help Desk Manager (Lead)
CompQsoft, Inc.
- Location
- Onsite (Colorado Springs, CO)
- Compensation
- $80k - $90k/yr
- Employment
- Full-time
- Level
- Senior Level
About the role
CompQsoft is a digital transformation partner specializing in IT services, cloud modernization, and cybersecurity for public and private sectors. The Help Desk Manager role involves leading a team to provide technical support and troubleshooting for hardware, software, and directory services.
Skills
Benefits
- Health Insurance
Full job details
Description
Job Title: Help Desk Manager
Location: SSFB, Colorado (Onsite Work)
Full-time job with salary and benefits
Certification: Any one of the IAT Level II certifications
Security Clearance: Active Secret
Responsibilities:
Help Desk Manager. Provides daily supervision and direction to staff who are responsible for phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications and applications developed or deployed under this contract. These personnel serve as the first point of contact for troubleshooting hardware/software PC and printer problems.
Education/Experience: BA/BS with at least 5 years of experience.
Requirements
Help Desk Manager. Provides daily supervision and direction to staff who are responsible for phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications and applications developed or deployed under this contract. These personnel serve as the first point of contact for troubleshooting hardware/software PC and printer problems.
Education/Experience: BA/BS with at least 5 years of experience.
CompQsoft provides equal opportunity in all aspects of employment and in the working environment to all employees and applicants. CompQsoft does not take any non-merit factors like race, color, religion, sex (gender), mental/physical disability, and age into account for purposes of recruitment, hiring and development