IT Support Specialist
VigorCare Pediatric Services
- Location
- Onsite (San Jose, California)
- Employment
- Full-time
- Level
- Mid Level
About the Role
VigorCare Pediatric Services is seeking an experienced IT Support Specialist to provide technical assistance to staff and patients. This full-time role involves maintaining and troubleshooting hardware, software, and network systems to ensure optimal performance and compliance.
Skills
Full job details
We are seeking an experienced IT Support Specialist to join our team and provide technical support to our staff and patients. The ideal candidate will have a strong background in IT support and excellent communication skills. This is a full-time, permanent position with opportunities for growth and advancement within the company.
Key Responsibilities:
- Provide technical support to staff and patients for hardware, software, and network related issues
- Troubleshoot and resolve technical problems in a timely and efficient manner
- Monitor and maintain network and server systems to ensure optimal performance
- Maintain inventory of hardware and software and order new equipment as needed
- Collaborate with IT team to implement new technology and systems
- Ensure compliance with company policies and procedures related to IT security and data protection
- Stay current with industry trends and advancements in technology to make recommendations for improvements
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or related field
- Strong knowledge of computer hardware, software, and networking systems
- Experience with Windows and Mac operating systems
- Excellent problem-solving and troubleshooting skills
- Strong communication and interpersonal skills
- Ability to work independently and in a team environment