IT Network Administrator I

We are:
Maven Group, LLC. was formed to bring experience fueled ingenuity to advancing our customer missions and goals through strategic use of technology. We have developed a niche for bringing an independent, informed perspective to assessment of our customer's infrastructure, innovative portfolio solutions, and targeted support for the implementation of those solutions.

You are:

An IT Network Administrator I who thrives on supporting the network infrastructure critical to the flow of data and tech enabled operations. 

Your job may engage skills and knowledge such as:

• Knowledge of computer systems and capabilities.
• Knowledge of system design and analysis procedures.
• Experience in using ticket and inventory systems.
• Knowledge of network and IT systems troubleshooting techniques.
• Demonstrated ability to learn customer support processes and techniques.
• Strong customer service and analytical skills.
• High attention to detail.
• Highly self-motivated and directed.
• Ability to prioritize and execute tasks under pressure.
• Ability to implement policies and procedures for customer support.
• Ability to communicate effectively, orally and in writing.
• Ability to establish and maintain effective working relationships.

Examples of work you may perform include:

• Assisting with network cabling projects according to budgets and schedules.
• Analyzing and isolating issues.
• Installing various network devices (routers, switches, WAPs, etc.).
• Maintaining basic understanding of Local Area Networking, routing, and switching technology.
• Assisting with vendor support of cable plant installation and troubleshooting.
• Managing planning and maintenance of network cabling, including MDF and IDF closets.
• Assisting vendors to ensure system deliverables and activities are in conformance with the contract.
• Complying with change management procedures.
• Managing project activities and maintenance tasks in approved ticketing system.
• Receiving, prioritizing, and responding to incoming work orders, calls, and/or emails regarding equipment and/or connectivity problems

Specific Qualifications

EDUCATION/EXPERIENCE

• Associate’s degree in computer science or college-level coursework that includes 15 computer science credits
  OR
• Two (2) or more years of experience in computer or network support, programming or analysis, or database administration.