IT Network Administrator IV

We are:
Maven Group, LLC. was formed to bring experience fueled ingenuity to advancing our customer missions and goals through strategic use of technology. We have developed a niche for bringing an independent, informed perspective to assessment of our customer's infrastructure, innovative portfolio solutions, and targeted support for the implementation of those solutions.

You are:

An IT Network Administrator IV who thrives on supporting the network infrastructure critical to the flow of data and tech enabled operations. 

Your job may engage skills and knowledge such as:

• Advanced knowledge of computer systems and capabilities.
• Advanced knowledge of system design and analysis procedures.
• Experience in using ticket and inventory systems.
• Thorough knowledge of network and IT systems troubleshooting techniques.
• Demonstrated ability to learn customer support processes and techniques.
• Strong customer service and analytical skills.
• High attention to detail.
• Highly self-motivated and directed.
• Ability to prioritize and execute tasks under pressure.
• Ability to implement policies and procedures for customer support.
• Ability to communicate effectively, orally and in writing.
• Ability to establish and maintain effective working relationships.
• Demonstrated ability to lead or mentor.

Examples of work you may perform include:

• Analyzing network activity and problems to discover and prevent systematic errors.
• Assisting with technology planning through ongoing research.
• Designing and supporting VoIP infrastructure.
• Designing, documenting, implementing, monitoring, diagnosing, and correcting problems in a mixed-vendor LAN/WAN network.
• Documenting network problems and resolutions for future reference.
• Ensuring planned testing activities are performed and technical criteria are met.
• Managing large-sized projects according to budgets and schedules.
• Monitoring network utilization, trending, and capacity planning.
• Performing network security design and integration.
• Remaining current on emerging technologies.
• Selecting, deploying, and using appropriate tools for reporting and routing of IP telephony traffic.
• Overseeing new and existing equipment, hardware, and software upgrades.
• Planning and implementing improvements, modifications, or replacement of network infrastructure components.
• Designing, setting up, and configuring complex routing and switching environments.
• Designing, setting up, and configuring complex wireless networking.
• Documenting, tracking, and monitoring network problems.
• Ensuring network connectivity of all servers, workstations, telephony equipment, and other network appliances.
• Evaluating and modifying network performance.
• Maintaining thorough understanding of Internet basics (DNS, Security, IP Routing, DHCP, VPN, etc.).
• Maximizing network performance by monitoring, troubleshooting, scheduling upgrades, and collaborating on optimization.
• Monitoring and analyzing network performance issues and implement performance tuning.
• Performing on-site analysis, diagnosis, and resolution of complex network problems.
• Planning and monitoring installation of network systems.
• Providing guidance to junior team members.
• Providing advanced level network support and troubleshooting.
• Serving as technical lead for small to medium network projects.
• Securing network systems by enforcing security policies.
• May coordinate with vendors and enforce change management procedures.
• May supervise staff, assign work, review tasks, and ensure effective resolution of issues.

Specific Qualifications

EDUCATION/EXPERIENCE

• Bachelor’s degree in computer science AND two (2) or more years of experience in computer or network support, programming or analysis, or database administration
  OR
• Associate’s degree in computer science or college-level coursework that includes 15 computer science credits AND four (4) or more years of experience in computer or network support, programming or analysis, or database administration
  OR
• Six (6) or more years of experience in computer or network support, programming or analysis, or database administration.