IT Manager - Anchorage, AK

Job Description

The IT Manager leads and directs the Information Technology department toward its primary business and technological objectives. This role ensures secure, reliable, and effective IT services that support operational, project, and corporate needs. The position combines strategic leadership and planning with hands-on technical responsibilities, including the installation, configuration, maintenance, and troubleshooting of computer networks and associated systems.

The IT Manager collaborates closely with internal leadership, corporate IT and security teams, vendors, and parent and sister companies to ensure alignment with enterprise standards, legal and regulatory compliance, and long-term business goals—while fostering a high-performing, ethical, and service‑oriented IT team.

*This is a full time, non-rotational position located at NANA Worley headquarters in Anchorage, AK*

*This position is eligible for the NANA Worley employee referral program, available only to current NANA Worley employees*

Responsibilities

Leadership, Strategy & Governance

• Manage and direct the IT department toward its primary business and technological objectives, ensuring alignment with Company goals, long-term profitability, and asset protection
• Develop, maintain, and annually review the Company’s Information Management Plan, including succession planning
• Collaborate and partner with senior leadership and management staff to support operational and strategic initiatives
• Ensure compliance with all Company policies, procedures, practices, and ethical business standards
• Emulate and reinforce NANA Worley’s Core Values and Mission in all interactions and communications
• Hold ultimate responsibility for clear, accurate, and timely communication of IT policies, procedures, practices, and change management initiatives

Infrastructure, networks & Systems

Through hands-on involvement or through management of direct reports:

• Assemble, install, configure, upgrade, and maintain network hardware, software components, and associated services
• Setup and maintenance of basic network operations, including servers, firewalls, network printing, directory services, permissions, security, and file services
• Establish network users, user environments, directories, and security for newly installed or modified systems
• Perform network troubleshooting to isolate and diagnose common network, hardware, and systems issues
• Install, test, upgrade, and configure necessary IT hardware and software
• Provide technical network and systems support to users and respond to access or connectivity issues
• Maintain accurate documentation of systems, configurations, and operational procedures

Cybersecurity, Compliance & Risk Management

• Ensure compliance with IT-related legal, regulatory, licensing, and software requirements
• Support cybersecurity initiatives and enforce security controls in alignment with corporate and regulatory standards
• Partner with Worley security operations teams on monitoring, incident response, and remediation activities
• Ensure protection of Company systems, data, and assets

Staff Leadership & Performance Management

• Lead, mentor, advise, guide, and develop IT staff to ensure department performance meets Company objectives
• Provide approval or input on:

• Employment actions (hiring, termination, transfers, compensation, promotions, awards, disciplinary actions)
• Performance monitoring and development of staff
• Manpower and resource allocation
• Create and manage an effective succession plan for key roles within the IT department including own.
• Foster a collaborative, accountable, and professional team culture focused on continuous improvement

Financial, Contractual & Resource Management

• Review, negotiate, and execute IT-related contracts, leases, and project proposals
• Provide approval or input on financial commitments, contractual obligations, and resource expenditures
• Evaluate scope, timing, staffing, funding, and procedures required for IT initiatives and projects

Policy, Procedures & Continuous Improvement

• Provide approval or input on new or revised IT policies and procedures affecting Company staff
• Drive continuous improvement of IT processes, service delivery, and system effectiveness
• Ensure systems integration across business and client environments to maximize productivity and operational efficiency

Supervisory Responsibilities

• This position has direct supervisory responsibilities and is accountable for overall IT department performance.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent combination of education and experience)
• Minimum 7–10 years of progressive IT experience, including 3+ years in an IT leadership or supervisory role
• Strong Knowledge of:
  • Windows-based environments and enterprise desktop support
  • Networking, firewalls, and infrastructure operations
  • IT service management best practices
• Demonstrated experience leading incident response and root cause analysis efforts
• Excellent communication, leadership and organizational skills

Preferred Qualifications

• Experience supporting engineering, project-based, or industrial organizations
• Familiarity with cybersecurity frameworks and corporate security operations

Language & Communication

• Ability to read, analyze, and interpret technical documentation, policies, journals, and procedures
• Ability to write routine reports and correspondence clearly and professionally
• Ability to present information effectively to management, staff, clients, and external stakeholders

Mathematical & Analytical

• Ability to calculate percentages, proportions, and basic algebraic concepts
• Ability to analyze data, apply logic, and solve complex technical and operational problems

Reasoning

• Apply logical, scientific, and common-sense reasoning to complex and abstract problems
• Interpret instructions in written, oral, diagrammatic, or schedule form

Computer Skills

• Proficient with Microsoft Word, Excel, Outlook, Internet, and database software
• Working knowledge of computer hardware components, drivers, and multiple network protocols
• Detailed knowledge of Windows-based environments and related enterprise systems

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Analytical & Problem Solving
• Technical Expertise & Continuous Learning
• Strategic Thinking
• Interpersonal Effectiveness & Teamwork
• Oral and Written Communication
• Ethics, Safety, and Security Awareness

Working Conditions and Physical Requirements

• Office-based work environment; noise level is usually quiet
• Primarily office‑based in Anchorage, AK
• May require occasional after‑hours support for critical incidents or maintenance activities
• Frequently required to sit; occasionally required to walk, stand, talk, hear, and use hands
• May occasionally lift or move up to 25 pounds
• Reasonable accommodations will be made for individuals with disabilities to perform essential functions