IT Help Desk Specialist I

The Help Desk Specialist will provide Help Desk support including hardware/software installations, troubleshooting, maintenance, and training. Ensures a high level of customer satisfaction.  Works to create process improvements to reduce help desk calls.                                                                                   

Education:

• Associates degree in Computer Science or High School/GED with 3 years of relevant experience required. 

Work Environment and Physical Activities:

• Must be able to meet the required physical demands with or without reasonable accommodation.
• Ability to be on-call on a regular basis and travel to branch locations, as needed.
• Meet driver insurability standards as established by CBC/CTS.

We offer:

• A highly competitive benefits package including: medical, dental, vision, life and supplemental insurance.
• 401(k) with employer contribution and match.
• On-Demand Pay - Reduce financial stress with on-demand pay access to your earned pay.
• Generous paid time off (PTO) - up to 5 weeks in your first year!
• Opportunities to participate in recreational activities, join various employee committees and give back to the community.