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IT Analyst II - Kofax/Content Navigator Administrator

State of Utah Office of the Governor

Hybrid
Posted 1 week ago

Benefits

  • health insurance
  • retirement benefits
  • paid time off

Perks

  • onsite gym
  • education reimbursement
  • discounted bus passes

Skills

IBM Content Manager Tungsten Kofax Fujitsu scanners DB2 Oracle Microsoft SQL Server Oracle Apex IBM Cognos Crystal Reports C# Java IntelliJ Git GitHub Visual Studio Jenkins Windows 7 Windows 10 Windows 11 Office Visio Office Word Office Excel ServiceNow TCP/IP nmap PowerShell Visual Basic Confluence Jira Lucid Amazon Cloud Practitioner

About the Role


IT Analyst II - Kofax/Content Navigator Administrator

FT / PT Status – Full-Time
Salary –
$35.09 - $40.24 Hourly Wage
Remote Work / In-Office –
This position will be hybrid, with mandatory two days in office time at the DWS Olene Walker Building (140 E 300 S SLC, UT) and other in office days as needed. Please note, a position's eligibility for telework is established by agency management and is subject to change at their discretion at any time and for any reason.
Recruiter – Liz Vander Linden | [email protected] | 801-957-7232
Application Deadline –
4/12/2026

Key Responsibilities

Do you have experience and knowledge as an application administrator? Have you worked with IBM Content Navigator, Tungsten Kofax, Oracle and MS SQL Databases, or other IBM products? Are you a self-starter, who is detail oriented, has the ability to learn quickly, create detailed documentation, and work flows? If so, this may be the position you are looking for. The Division of Technology Services (DTS) is looking for a hard working, motivated, and customer service minded Application Administrator to help administer Tungsten Kofax, IBM Content Navigator, setup and troubleshoot document scanners, and other products for the Department of Workforce Services (DWS).

The chosen candidate will support the Department of Workforce Services (DWS) in all aspects of receiving, uploading, processing, and storing documents provided by customers. The maintenance, support, upgrade, and troubleshooting of the Kofax and Content Navigator applications, including database storage and interconnections, and scanner maintenance/troubleshooting, are critical to the mission and vision of DWS. 

Preference may be given to candidates with prior experience working for the State of Utah, and prior experience working directly with Kofax, Content Navigator, and relational database environments. 

Ideal skills and knowledge include familiarity with:

  • Content Management & Imaging: IBM Content Manager (environment, software familiarity, and functionality), Tungsten Kofax (image controls, document flow, and development environment), and Scanners (Fujitsu configuration and driver installation).
  • Database & Reporting: DB2 (database environment, SQL, Stored procedures, and Cognos), Oracle (MSSQL, PLSQL, DB environment), and database reporting tools such as Oracle Apex programming, IBM Cognos, Crystal Reports, and APEX.
  • Development & Version Control: Programming in MicroSoft .NET, C#, and Java (IntelliJ). Experience with Git (Github, Visual Studio integration), Visual Studio itself with plugins (GIT, NuGet, jenkins).
  • System & Support: Microsoft products (Windows 7, 10, 11, Office—Visio, Word, Excel), Microsoft SQL DB (stored procedures and environment), and ServiceNow for working, assigning, and creating tickets.
  • Networking: TCP/IP environment and troubleshooting (nmap, ipconfig, addressing and subnetting).

Qualifications

The typical qualifications for this position include:

  • Technical Knowledge: Knowledge of the following is considered ideal:
  • IBM Content Manager and DB2 database.
  • Tungsten Kofax, including its image capturing software and data workflow.
  • MS SQL and Oracle Database, along with relational database environments.
  • Development tools and operating systems, such as Github version control software, .NET Framework using Visual Studio, and Windows 10-11 operating systems.
  • Cloud services like Amazon Cloud Practitioner and Web Services.
  • Programming languages including Powershell, C#, Visual Basic, and .NET.
  • Scanners (e.g., setting up and working with Fujitsu models) and basic networking skills.
  • Documentation skills using tools like Confluence, Jira, Word, Lucid, and code documentation.
  • Applicable maintenance methods and techniques.
  • Abilities and Soft Skills:
  • Capable of coordinating activities or tasks with individuals, groups, and organizations.
  • Able to work with others in a customer-friendly environment and communicate with sensitivity, tact, and professionalism.
  • Able to provide troubleshooting methodologies and techniques.
  • Able to plan, organize, and prioritize time and workload to accomplish tasks and meet deadlines.

Preferred Qualifications

Preference may be given to candidates with prior experience working for the State of Utah and prior direct experience working with Kofax, Content Navigator, and relational database environments.

About the Role

Location
140 E 300 S
Salt Lake City, Utah, 84111
United States
Background Check Required – You must successfully pass a criminal history check.
Drug Test Required – Yes
Schedule Code – AT - Executive/Professional Employees of Technology Services

Why You Should Join Our Team
In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah, click here. Other benefits may include:

  • Job Stability: Enjoy the security and reliability of employment within a well-established organization.
  • Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization. 
  • Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals. 
  • Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

The Agency
We have great business partners who want to serve Utah citizens efficiently and effectively, while working within the guidance of their federal and state partners.  This is an opportunity to make a difference for Utah citizens while being a pivotal part of an exciting IT team.  You will receive great health and retirement benefits, such as, generous paid time off so you can spend more time with your family and have a positive work life balance. We also offer an onsite gym with exercise time, education reimbursement, discounted bus passes and more! Visit our site here.

EEO Statement
The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact (801) 957-9390.


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