System Administrator

Description

System Administrator

NLign Analytics is a rapidly growing aerospace and defense technology organization dedicated to developing and commercializing innovative solutions that solve complex customer challenges. Headquartered in Cincinnati, Ohio, the company brings together a multidisciplinary team of engineers, scientists, and technology professionals focused on delivering meaningful impact through advanced technology.

NLign software supports military maintenance organizations and major commercial aircraft manufacturers by improving aircraft safety, reliability, production efficiency, and cost reduction. As part of the NLign team, you’ll have the opportunity to contribute to technology that is transforming how organizations leverage inspection, maintenance, and manufacturing data.

The Position:

We are seeking an experienced IT professional to support and manage NLign’s internal information technology environment. This individual will be responsible for day-to-day systems administration, technical support, system reliability, and maintaining secure, efficient IT operations across the organization.

As a hands-on individual contributor, this person will work closely with company leadership, external vendors, and compliance partners to support business needs, maintain infrastructure health, and help ensure systems remain secure and effective. Success in this role requires strong experience supporting IT within a professional business environment, with an understanding that employees are internal customers whose productivity, experience, and ability to thrive are directly impacted by reliable, responsive IT support. This role is ideal for someone who enjoys technical ownership, problem-solving, and delivering high-quality internal support within a growing organization.

This position is based in our Blue Ash office and is full-time. Remote work is available two days per week except Wednesdays.

Job Responsibilities:

• Manage daily IT systems administration to ensure reliability, security, and performance across core business systems
• Serve as the primary point of contact for internal IT support troubleshooting technical issues, and escalating complex problems as needed 
• Administer and maintain Microsoft 365, Active Directory / Entra ID, endpoints, and SaaS applications
• Support onboarding and offboarding processes, including provisioning/deprovisioning access and devices
• Maintain identity and access management practices, including periodic access reviews
• Monitor system vulnerabilities and implement security patches, updates, and remediation efforts to improve security posture
• Coordinate with external IT, security, and CMMC compliance partners to support audits, evidence collection, and ongoing requirements
• Oversee endpoint management, patching, backup systems, and overall system health
• Coordinate with vendors, service providers, and internal stakeholders for hardware, software, and support needs
• Maintain accurate IT documentation, asset inventories, system configurations, and operational procedures
• Assist in evaluating and implementing new tools, technologies, or system improvements as needed
• Track hardware and software assets, device deployments, and lifecycle support
• Provide technical support and guidance to junior IT staff, interns, or help desk personnel when applicable

Requirements

Required Qualifications:

• Associate’s or Bachelor’s degree in Information Technology, Management Information Systems, Computer Science, Cybersecurity, or a related technical field
• 5+ years of experience in IT support, systems administration, or similar roles
• Strong experience administering Microsoft 365 and Active Directory (Azure/Entra ID preferred)
• Experience managing endpoints, user access, and device provisioning
• Strong troubleshooting skills across systems, endpoints, and users
• Ability to coordinate with vendors or service providers as needed
• Familiarity with core IT security practices 
• Experience with hardware procurement, deployment, configuration, and ongoing support

Preferred Qualifications:

• Experience supporting or working with DoD contractors or regulated environments
• Exposure to cybersecurity frameworks such as NIST 800-171, CMMC, or similar
• Experience with Azure AD / Entra ID, Intune, or other endpoint management tools
• Experience administering Linux machines
• Experience coordinating with compliance or audit processes
• Familiarity with backup and disaster recovery solutions
• Experience implementing or improving IT systems, tools, or processes in a growing organization

Skills & Abilities:

• Ability to work independently while effectively supporting IT operations in a small company environment
• Strong problem-solving skills with the ability to address immediate technical issues while supporting ongoing system improvements
• Effective communication skills with both technical and non-technical stakeholders
• Strong organizational skills, with the ability to manage multiple priorities, support requests, and deadlines
• Ability to thrive in a fast-paced, growing environment while maintaining reliable IT systems and adapting to evolving business needs
• Ability to work effectively in dynamic environments and contribute to improving IT processes and operational efficiency
• Proactive mindset toward security, system reliability, and continuous technical improvement
• Willingness to learn, adapt, and grow alongside organizational and technology changes

Working at NLign:

At NLign, you'll be a part of a fast-growing organization that combines a small-company family feel with big-company resources and opportunities. We work hard, but we also want you to play hard. Which is why in addition to your competitive salary, medical/dental/vision plan, and a generous annual company 401(k) contribution, you'll enjoy the following perks:

• Flexibility: Not a morning person? No problem. We only ask that you begin your day by 10:00am. Also, you will enjoy a flexible schedule and some ability to telecommute. Employees are given the option to work from home for most roles.
• Casual Dress: Don't be fooled by the casual clothing and laid-back atmosphere. We're changing the world around here!
• Professional Development: Continuous learning on us. Reimbursement provided for up to 100% of qualifying education expenses.
• Food: Keep your energy levels up with our well-supplied snack and beverage kitchen and enjoy a weekly lunch with your talented colleagues on Free Lunch Wednesdays.
• Fun employee events
• Competitive compensation based on qualifications and experience of candidate.

NLign Analytics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, protected veteran status or disability.