Network Engineer - EHRA

Agency

Department of Information Technology

Division

Chief Deputy SCIO

Job Classification Title

Network Engineer (NS)

Position Number

60087534

Grade

DT11

About Us

The N.C. Department of Information Technology (NCDIT) serves as the Technology Center for the State of NC. Services that NCDIT provides reach a client base of state and local government agencies, as well as schools, colleges and universities. NCDIT’s mission is to enable trusted business-driven solutions that meet the needs of North Carolinians. NCDIT provides technology services to state agencies and is charged with closing the digital divide by expanding availability of broadband services and promoting the adoption of affordable, high-speed internet.

Description of Work

Recruitment Range: $104,000 - $145,000

The position is designated Statutory Exempt (EHRA) and is exempt from the State Human Resources Act

This vacancy is open to current North Carolina state government and current UNC System employees only or previous NC state government and UNC System employees with unexpired RIF priority re-employment rights. Current temporary employees working in NC state government or in the UNC System will also be considered.

This position may be eligible for hybrid remote work in accordance with state policy and the agency’s remote work program but does require weekly onsite work


Are you a seasoned Network Engineer ready to lead a high-impact team? Join the Network Operations division as part of our Tier 3 LAN group, where you'll take charge of configuring and implementing complex wide area and advanced local area networks (WAN/LAN). In this supervisory role, you'll guide the LAN/WAN team while delivering expert-level support, resolving critical technical issues, and shaping the future of our service offerings. If you're passionate about network architecture, customer-focused solutions, and driving operational excellence, we want to hear from you.

Your Key Responsibilities:

• Senior level support and escalation for all service support, and service delivery issues in the Network Services WAN technical areas
• Monitor all Network Services management systems, with primary focus on WAN and LAN services
• Work in resolving highly complex technical issues
• Escalate and communicate customer issues
• Conduct incident/problem post-mortems with customers
• Anticipate and review trends to ensure compliance with state security policies and standards
• Serve as a technical resource to perform Root Cause Analysis and Post Implementation Reviews

About the Division:

The Network Operations group at NCDIT plays a central role in designing, implementing, and managing the state’s enterprise networking infrastructure. This includes Wide Area Networks (WAN), Metro Area Networks (MAN), Local Area Networks (LAN), and wireless systems. The team supports service owners and directors across North Carolina state agencies by developing technical solutions, architectural blueprints, and operational standards. Their responsibilities span from network engineering and security to cloud connectivity and telecom transport technologies. The group is also involved in lifecycle management of networking services, ensuring scalability, security, and continuity for critical state functions.

Knowledge Skills and Abilities/Management Preferences

The following Management Preferences are not required, but applicants that possess these skills are preferred:

• Considerable knowledge in configuration, use and management of Ethernet protocol (IEEE 802.2), VLAN design and management, TCP/IP, MPLS, OSPF, BGP, LAN, Extreme, MetroEthernet, and Gigabit Ethernet protocols
• Hardware: Experience with all Cisco routers and switches, Areohive
• Considerable knowledge of IP addressing, subnet masking, and routing protocols such as OSPF, BGP and static routing 

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Discover why NCDIT is the ideal destination for your professional growth - Why Work for NCDIT

Minimum Education and Experience

Some state job postings say you can qualify by an ‘equivalent combination of education and experience.’ If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelor’s degree in Computer Science or an IT related field or a closely related field from an appropriately accredited institution and three years of progressive experience in network engineering

or

Associate degree in Computer Science or an IT related field or a closely related field from an appropriately accredited institution and four years of progressive experience in network engineering

or

High School or General Educational Development (GED) diploma and seven years of experience in networking or related area; or an equivalent combination of education and experience

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Shaun Osborne

Recruiter Email:

[email protected]