Junior Network Administrator

Job Summary: The Junior Network Administrator supports day-to-day LAN/WAN/Wi Fi operations across clinics and data centers. Responsibilities include switch and port provisioning, wireless access point maintenance, network closet organization, cabling, basic firewall/WAN assistance, monitoring and alert response, documentation, and coordination with external vendors and internal teams to maintain reliable site connectivity.

Essential Duties and Responsibilities: 

Duties/Responsibilities will be centered around the following:   

•    Assist on network projects; execute assigned tasks and provide status updates.

•    Provide input on network implementation details (ports, VLANs, AP placement) per established designs.

•    Support data center operations by performing routine checks on network devices and documenting results.

•    Install, replace, and maintain switches, access points, and related network hardware under standard templates.

•    Coordinate with vendors/ISPs/MSP on circuit issues; open and track tickets; validate restoration.

•    Perform basic WAN support activities (evidence gathering, failover verification) as directed.

•    Support VoIP systems.

•    Assist Help Desk and Field Techs with network-related implementations (port turn‑ups, jack activation, AP swaps).

•    Troubleshoot and resolve entry‑level network hardware and connectivity issues

•    Prepare and execute low‑risk, pre‑approved changes (e.g., port/VLAN updates, simple firewall requests) with before/after validation.

•    Document current site network details: closet layouts, patch panel ↔ switchport maps, AP locations, device inventories, and circuit records.

•    Maintain configuration hygiene: ensure configs are backed up, follow naming conventions, and align with standard templates.

•    Adhere to change management procedures; record who/what/when/why with pre/post screenshots or config diffs.

•    Follow organizational policies and procedures, including confidentiality and data handling requirements.

•    Perform after hours installations and configurations as required.

•    Other duties as assigned.

Education and/or Work Experience Requirements: 

•    Associates degree in computer science or equivalent in education and appropriate IT experience. (Preferred)

•    CompTIA Network+ or equivalent certification

•    2-5 years of IT related experience

•    Ability to communicate technical information to nontechnical personnel.

•    Familiarity with network monitoring tools, IP addressing/subnetting, VLANs, and cabling standards.

•    Effective written and verbal communication; ability to document work accurately and meet deadlines.

•    Ability to quickly learn and adapt to new systems, applications, and technologies.

•    Proven problem-solving skills with attention to detail and a proactive approach

Physical Requirements/Working Conditions: 

•    Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards. 

•    Moderate stress position that will require individual to be flexible in their work schedule and may require daily travel to be present a various health center sites.

•    Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.

•    Position may require sitting or standing for extended periods of time as well as bending, reaching, etc.

•    Position functions within a normal office environment majority of the time.