IT Technician - Level II
Automated Business Solutions
- Location
- Onsite (Warwick, RI)
- Compensation
- $55k - $70k/yr
- Employment
- Full-time
- Level
- Mid Level
About the Role
Automated Business Solutions is hiring a Level 2 IT Technician to provide expert IT services to clients in Rhode Island and the Tri-State area. The role involves maintaining and supporting hardware, software, and network infrastructure within a managed service provider environment.
Skills
Benefits
- 401(k)
- Health Insurance
- Paid time off
- Holidays
Perks
- Bonus Incentives
- Career advancement
- Company-paid training
Full job details
Looking to excel in your career in IT? Are you passionate about technology? Do you thrive on solving complex IT challenges and staying ahead of industry trends? If so, we want you on our team! Automated Business Solutions has been recently recognized as a "Best Places to Work 2022" by PBN. We are hiring a Level 2 IT Technician in our Rhode Island office! We are looking for an ambitious candidate ready to take their career to the next level and embrace the challenges of today's tech landscape. Join our team and grow your IT career with ABS!
Requirements:
-2+ years of hands-on MSP, or Field Technician Experience (preferred)
-Strong written and oral communication skills
-Current Industry Certifications (Preferred)
Proficiency in:
-Windows Server and desktop (build and migration)
-Exchange Server and O365 support
-VoIP
-Antivirus Solutions
-Virtualization (VMWare or Hyper V)
-Cloud Hosting (O365, M365, Azure)
-Networking (Firewalls, Routers, Switches, Wireless)
-Printers/Scanners
-Backups/Recovery and test restore
-Various hardware and software troubleshooting
Responsibilities:
-Provide expert IT services both remotely and on-site
-Support clients primarily in RI, with potential travel in the Tri-State area
-Maintain a self-motivated work ethic
-Possess reliable transportation
- Work with various software and hardware vendors for support
Skills and Traits:
-Ability to work independently and as a team
-Effective client communication
-Attention to detail, documentation, and follow-up
-Strong multitasking abilities
Benefits include:
- 401(k)
- 401(k) Matching
- Health Insurance
- Paid time off
- Holidays
Additional Benefits Include
- Career advancement and growth encouragement
- Company-paid training and certification opportunities
- High-energy work environment
- Be part of a team that's shaping the future of IT solutions
- Bonus Incentives
- Broaden Professional Network
This is a permanent, full-time position.
Please submit your resume for immediate consideration and visit our website at www.absne.com to learn more about our company.
Job Type: Full-time
Salary: $55,000.00 to $70,000.00 /year
Schedule:
- 8-hour shift
- Monday to Friday
Work Location: In person