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IT Support Technician I

AltaMed

Location
Remote (Corporate - (2040 Camfield Ave), California)
Compensation
$26 - $33/hr
Employment
Full-time
Level
Entry Level
Posted 6 days ago

About the Role

AltaMed is a community clinic dedicated to providing exceptional care to those in need, fostering growth and making a meaningful difference. The IT Support Technician provides essential technical services and user assistance for computer equipment and related systems.

Skills

Technical Support Computer Troubleshooting Computer Repair Hardware Installation Remote Support Desk Side Support Epic EHR A+ Certification

Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 403(b) Retirement Savings Plans
  • Flexible Spending Accounts
  • Paid Time Off
  • Holidays
  • Malpractice Insurance
  • Tuition Reimbursement

Perks

  • Career Advancement
  • Development Opportunities
  • Employee Discounts
  • Referral Bonus
  • Pet Care Insurance

Full job details

Grow Healthy

If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn’t just welcomed – it’s nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don’t just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it’s a calling that drives us forward every day.

Job Overview

The IT Support Technician performs a variety of technical support services related to the installation, operation, repair, and diagnosis of computer equipment and related services. Also provides technical user support assistance, both remote and at the desk side.

Minimum Requirements

  • A combination of education and experience equivalent to a Bachelor’s Degree in Computer Information Systems or Computer Science, along with 1-2 years of experience in computer support, troubleshooting, and repair.

  • Certified as an “A+ Certified Technician” preferred.

  • Valid California Driver’s License, automobile, and auto insurance for traveling to remote facilities.

  • EPIC Electronic Health Record system knowledge preferred.

Compensation

$26.91 - $33.53 hourly

Compensation Disclaimer

Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives.

Benefits & Career Development

  • Medical, Dental and Vision insurance
  • 403(b) Retirement savings plans with employer matching contributions
  • Flexible Spending Accounts
  • Commuter Flexible Spending
  • Career Advancement & Development opportunities
  • Paid Time Off & Holidays
  • Paid CME Days 
  • Malpractice insurance and tail coverage
  • Tuition Reimbursement Program
  • Corporate Employee Discounts
  • Employee Referral Bonus Program
  • Pet Care Insurance

Job Advertisement & Application Compliance Statement

AltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

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