IT Support Technician
Adelphoi Village Inc
- Location
- Onsite (Latrobe, Pennsylvania)
- Employment
- Full-time
- Level
- Entry Level
About the Role
Adelphoi USA, a nonprofit with a 50-year legacy, is seeking an Entry-Level IT Help Desk Technician to join their dynamic team. This role offers the chance to launch an IT career in a supportive environment.
Skills
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 403(b) Retirement Plan
- Disability Insurance
- Life Insurance
- Paid Time Off
Full job details
IT Help Desk – Entry Level
Location: Onsite, Latrobe, PA
Start your IT career with Adelphoi USA!
Adelphoi USA Inc., a leading youth-focused nonprofit with 700 employees and a 50-year legacy, is seeking an Entry-Level IT Help Desk Technician to join our dynamic team. This is the perfect opportunity for someone eager to launch a career in information technology and gain hands-on experience in a supportive environment.
What You’ll Do
- Respond to phone calls and emails to create or review service tickets.
- Troubleshoot issues related to software, security, hardware, and network connectivity.
- Collaborate with the IT team on computer upgrades and infrastructure maintenance.
What We’re Looking For
- General knowledge of desktop computing, operating systems, and network connectivity.
- Strong problem-solving skills and the ability to ask insightful troubleshooting questions.
- Education, degree, or technical training in information technology.
Why Join Us?
- Comprehensive benefits: health, dental, vision insurance.
- 403(b) retirement plan with company match.
- Disability and life insurance.
- Relaxed work environment.
- Generous paid time off—up to 4 weeks after two years of service.
About Adelphoi USA
We are a major provider of counseling, residential, adoption, foster care, and educational services for youth and families. With over 25 group homes and education centers across Pennsylvania and a central 19-acre campus in Latrobe, we’ve been making a difference for more than five decades.
Adelphoi is an Equal Opportunity Employer.
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