IT Support Tech
Guardian Tax
- Location
- Onsite (Irvine, CA)
- Compensation
- $23 - $29/hr
- Employment
- Full-time
- Level
- Entry Level
About the Role
Guardian Tax is seeking an IT Support Technician to join their in-office team in Irvine, CA. The role focuses on providing help desk support, managing user accounts, and maintaining hardware and software systems for staff.
Skills
Benefits
- Health benefits
- Paid holidays
Full job details
💻 IT Support Tech
Guardian Tax is seeking a reliable and tech-savvy IT Support Technician to join our in-office team in Irvine, CA. If you enjoy troubleshooting technical issues, supporting end-users, and working with systems and hardware in a fast-paced environment, this is a great opportunity to continue building your IT career within a collaborative, team-focused workplace.
🛠️ What You’ll Do
- Set up, configure, and maintain Windows and macOS computers for new and current staff
- Troubleshoot hardware, software, printer, and connectivity issues
- Provide day-to-day in-office help desk support for team members
- Respond to and resolve helpdesk tickets in a timely and professional manner
- Assist with employee onboarding and offboarding, including user accounts, permissions, and system access
- Assist employees with password resets, software access, and system navigation
- Manage user seats across CRM systems, RingCentral, and other SaaS platforms
- Administer Google Workspace (Gmail, Drive, Groups, Admin Console, security settings)
- Track and organize IT inventory while maintaining accurate device documentation
- Utilize ticketing systems to track, prioritize, and resolve support requests
📋 Requirements
- 3+ Months of Experience
- Computer Science, CIS, MIS, Information Technology, or related.
- Experience working with ticketing or IT service management systems
- Working knowledge of G-Suite Administration
- Familiarity with VoIP systems such as RingCentral and cloud-based CRM platforms
- Comfortable setting up computers, printers, and basic networking equipment
- Strong front-line troubleshooting skills with basic to intermediate knowledge of networking concepts such as TCP/IP, VPN, DNS, and DHCP.
- Clear communication skills and a positive, team-oriented attitude
- Eagerness to learn and grow in a technology-driven environment
⭐ Bonus Experience
- Scripting or automation experience (PowerShell, Bash, Python, etc.)
🏢 Job Details
- Location: Irvine, CA (in-office only; no remote or hybrid option)
- Full-time | Monday–Friday
- Pay: $23-$29
- Paid holidays
- Health benefits available after 90 days of employment
🚀 Apply Today
If you’re looking for an opportunity to grow your technical skills, gain hands-on IT experience, and work in a supportive environment, we’d love to hear from you. Apply today!