IT Support (Part-Time with Flexible Hours)

Description

We are looking for a dependable and detail-oriented IT Support Person to help maintain and organize our office & remote location computer systems. This role is ideal for someone who enjoys solving problems, staying organized, and keeping technology running smoothly behind the scenes.

This position focuses on routine maintenance, organization, and day-to-day tech support. Great opportunity for someone with solid foundational IT knowledge but looking to expand and continue in the area.

Responsibilities

• Organize and clean up files and folders on company server 
• Ensure proper file storage practices and assist staff with file access and shortcuts 
• Perform routine updates and maintenance on office computers 
• Install and update software as needed 
• Photo/Video transfer from iPads to shared folders
• Set up, coordinate and test cloud sharing
• Run system checks and scans to keep computers running efficiently 
• Archive emails and maintain organized inbox systems 
• Troubleshoot basic technical issues for staff (in person or remotely) 
• Help prevent downtime by proactively identifying small issues before they become bigger problems

Requirements

• Good communication skills and patience when helping non-technical users
• At least intermediate level knowledge of Windows PCs, Apple and office networks 
• Comfortable working with file systems, folders, and shared drives 
• Experience installing software and performing updates 
• Strong organizational skills and attention to detail
• Ability to work independently and manage time efficiently