IT Specialist
Rexa, Inc.
- Location
- Onsite (West Bridgewater, Massachusetts)
- Compensation
- $29 - $36/hr
- Employment
- Full-time
- Level
- Mid Level
Posted 1 day ago
About the Role
REXA, Inc. is a leader in providing engineered process control solutions, specializing in advanced actuation technology. This IT Specialist role supports day-to-day technical operations, ensuring seamless functioning of computer systems, communication devices, and business software.
Skills
Microsoft Networks
SQL
Azure
Active Directory
Microsoft Entra
IT Troubleshooting
Hardware Configuration
Network Troubleshooting
Helpdesk Support
Asset Management
Communication Skills
Multitasking
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Paid vacation
- Parental leave
- Tuition reimbursement
Perks
- 401(k) match
Full job details
The incumbent will provide day-to-day IT technical support for computers, communication devices, software, user accounts and related business technology.
Responsibilities
- Purchases, configures, maintains, tracks, and provides user support for technology assets, including but not limited to computers and peripherals, tablets, cell phones, desk phones, printers, software, licenses, and equipment assignments.
- Installs and configures standard and approved special-request software.
- Provides user support and troubleshooting for approved business software.
- Maintains security training software and assists with user enrollment, tracking, and reporting.
- Sets up and maintains user profiles, group mailing lists, and security groups in Active Directory and Microsoft Entra
- Provides user support for conference room technology, printers and other approved hardware.
- Provides IT helpdesk troubleshooting and support and manages tickets in a timely manner.
- Serves as a liaison with IT Consultants
Education and Experience
- Bachelor’s degree in computer science or related field or at least four years of experience working in an IT environment.
- Microsoft administration certificate preferred.
Knowledge and Skills
- Familiarity with Microsoft networks, SQL, Azure, backup solutions, and virus protection packages.
- Good interpersonal and communication skills.
- Ability to work in a fast-paced environment with minimal supervision.
- Strong attention to detail and accuracy, with the ability to multitask and maintain confidentiality.
- Ability to troubleshoot and resolve networking issues.
- Ability to set up and troubleshoot IT equipment.
We offer full benefits and competitive compensation.
Hourly range: $29.04 - 36.30 depending on experience
Benefits:
- 401(k) with company match
- Health insurance
- Dental insurance
- Vision insurance
- Flexible Spending Account
- Health Savings Account
- Life insurance
- Paid vacation and sick time
- Parental leave
- Tuition reimbursement
- 11 company paid holidays
Equal Opportunity Employer - Minorities/Women/Veterans/Disabled
*This organization participates in E-Verify.*