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Tennessee Tech

IT Help Desk Student Services Coordinator

Tennessee Tech

Location
Onsite (Cookeville, TN)
Employment
Full-time
Level
Mid Level
Posted 2 days ago

About the Role

Tennessee Tech's Information Technology Services seeks a coordinator to manage student-facing technology support and identification credential services. The role oversees front-line operations including Eagle Card support, student printing, and student employee coordination to support the campus community.

Skills

Technical Support Windows OS Mac OS X Interpersonal Communication Organizational Skills Equipment Readiness Identification Credential Services Remote Support Tools Print Fleet Technology Management

Full job details

Description of Job Duty:

This position is responsible for coordinating the daily delivery of student-facing technology support and identification credential services within the university’s Information Technology Services (ITS) Help Desk. The role oversees front-line service operations related to Eagle Card support, mobile checkout technology, student printing, student employee coordination, equipment readiness, and associated service processes that support students, faculty, staff, and campus visitors. This position is In Person - Not Remote Eligible

Tennessee Tech is an Equal Opportunity/Affirmative Action employer.