IT Coordinator On-Site

IT Coordinator: Triton Metal Products

Location: On-site in Hamilton, Indiana

Our Mission 
 Join the team that makes a meaningful difference in lives! At Triton, we are looking for more than just technical skills. We want an individual who embodies the "Triton Way" by serving as a positive, patient, and solutions-focused resource for every team member across the organization.

Role Overview 
 The IT Coordinator is a vital position responsible for overseeing all our technological infrastructure while providing essential first-line assistance. This role involves balancing high-level department initiatives with the hands-on support needed to keep our operations running smoothly. At Triton, we value professional growth and are looking for a leader who wants to build a career with us. This position is designed with a clear advancement track toward an IT Manager role as the department expands and we bring on additional support staff in the future.
 
Key Responsibilities

Leadership and Strategy

• Supervise the IT Department and coordinate all initiatives and operations.
• Present required IT projects and progress reports to management.
• Prepare the facility for the implementation of automation initiatives.
• Monitor company compliance and manage all security certificates.

Systems and Network Administration

• Maintain and administer computer networks, hardware, system software, and configurations.
• Perform critical data backups and lead disaster recovery operations.
• Operate master consoles to monitor system performance and coordinate network access.
• Manage the company phone system and ensure network connectivity for all workstations.

Team Support and the Triton Way

• Respond to support requests via email, phone, or in person with a helpful attitude.
• Provide patient guidance when troubleshooting hardware, software, or printer issues.
• Manage user accounts, password resets, and permissions based on specific roles.
• Educate team members on safe cyber practices and identify potential phishing attempts.

Technical Specializations

• Utilize SQL for ERP Software Reporting and Dashboards.
• Create scripts using SQL to update company databases.
• Oversee the installation and updates for company software on computers and laptops.
• Diagnose and resolve hardware or network problems, replacing defective components when necessary.

Required Characteristics

• A dependable and self-motivated professional.
• A detail-oriented individual with the ability to multitask effectively.
• Strong interpersonal skills for working with both technical and non-technical personnel.
• A solutions-focused mindset that reinforces the Triton Way through clear communication.

Benefits

• 4-day work week with flexible scheduling options.
• Performance and attendance bonuses paid weekly.
• Medical, Dental, Vision, and Life Insurance.
• 401(k) with company match.
• Paid holidays, vacation, and Personal Time Off.
• Snap Pay (Advanced Pay) availability.

Questions? Please call 260-488-1800 for more information.