Information Technology (IT) Manager

Job DetailsJob Location: ITAV Leadership Academy in Bronzeville - Chicago, IL 60615Salary Range: $57,500.00 - $73,158.00 Salary/yearAbout It Takes A Village Family of Schools (ITAV) It Takes A Village Family of Schools (ITAV) is a beacon for educating and uplifting Black children and families across Chicago. We provide a culturally responsive, social justice–centered education that empowers students to become confident learners, critical thinkers, and changemakers. At ITAV, learning is joyful and transformative, teaching is innovative, and classrooms extend far beyond four walls. We are committed to nurturing the whole child—academically, socially, and emotionally—while building strong, connected communities. Position Overview We are seeking a strategic and solutions-oriented Information Technology (IT) Manager to oversee technology infrastructure, systems, and support services across all ITAV locations. This role is responsible for ensuring secure, reliable, and effective technology operations that support both educational and administrative functions. The IT Manager will lead technology initiatives, manage IT systems and vendors, oversee cybersecurity efforts, and support innovation in educational technology while ensuring operational excellence across the organization. This position reports directly to the Vice President of Operations. Key Responsibilities IT Strategy & Leadership Develop and implement an IT strategy aligned with organizational goals and growth Lead and support the IT team while fostering a culture of innovation and accountability Develop and maintain IT policies, procedures, and best practices Manage IT budgets, forecasting, and technology planning Infrastructure & Systems Management Oversee network infrastructure, servers, devices, and systems across all ITAV locations Ensure reliability, scalability, and security of all technology systems Manage technology vendors, contracts, and service providers Support hardware and software implementation, maintenance, and upgrades IT Operations & Support Ensure timely and effective technical support for staff and students Oversee device management, troubleshooting, and user support processes Develop systems that improve operational efficiency and workflow Support onboarding and offboarding processes related to technology access and equipment Cybersecurity & Data Protection Develop and maintain cybersecurity protocols and risk management strategies Monitor and protect systems, networks, and data from security threats Ensure compliance with data privacy regulations and best practices Train staff on cybersecurity awareness and technology protocols Educational Technology & Innovation Support integration of educational technology tools and platforms Collaborate with school leadership to enhance classroom technology use Stay current on emerging technologies and educational technology trends Lead technology projects that improve learning and operational outcomes Data Management & Reporting Support data governance, integrity, and accessibility across systems Manage systems that support reporting, analytics, and operational decision-making Ensure accurate maintenance of technology-related records and documentation Perform additional duties as assigned to support organizational priorities Why Join ITAV? Make an Impact: Support the systems and technology that power student learning and organizational success Grow Your Career: Lead innovative projects and expand your leadership and technical expertise Be in Community: Join a mission-driven organization committed to equity, excellence, and innovation Innovate in Education: Help shape the future of technology integration in schools and early learning environments Position Details Location: ITAV Bronzeville (Chicago, IL); travel between campuses and sites as needed Position Type: Full-Time, 12-Month Position Salary Range: $57,500 – $73,158 Grant Funded This position is supported through grant-funded programs that are integral to ITAV’s education model. These funding streams enable us to expand access to high-quality, culturally responsive care and learning across our communities. QualificationsRequired  Bachelor’s degree in Information Technology, Computer Science, or related field Minimum 5 years of experience in IT management or systems administration Strong knowledge of infrastructure management, cybersecurity, and IT operations Experience managing technology projects and vendors Preferred: Master’s degree in a related field Experience working in educational or nonprofit environments Experience with educational technology systems and platforms Knowledge of data analytics and reporting tools Physical Requirements Ability to sit, stand, walk, and use computer equipment for extended periods Ability to lift and move technology equipment up to 50 pounds Ability to travel between campuses and respond to onsite technology needs Ability to troubleshoot equipment and systems in office and classroom environments Who You Are Strategic Leader: You can align technology systems with organizational goals and operations Problem-Solver: You proactively identify challenges and implement effective solutions Technically Skilled: You understand infrastructure, cybersecurity, and operational technology systems Collaborative: You communicate effectively and build strong relationships across teams Mission-Aligned: You are passionate about using technology to support education and community impact Compensation & Benefits We believe in investing in our educators through a competitive, transparent compensation and benefits package designed to support your well-being, growth, and long-term success. Up to 80% employer-paid medical coverage Full benefits package, including Dental, Vision, Legal Services, and Short-Term Disability 3% 401(k) employer match to help you build long-term financial security Up to $10,000 annually in tuition assistance to support degree completion and credential advancement Robust paid time off,  including 16 PTO days per year, 9 sick/personal days per year, and compensatory time eligible 15 paid holidays annually Clear pathways for career advancement and leadership opportunities Ready to Make a Difference? If you are passionate about technology, innovation, and supporting mission-driven work, we encourage you to apply. Submit your resume and cover letter to join a team that is shaping the future through education, equity, and technology.