Help Desk Specialist
Y-Tech, LLC
- Location
- Onsite (Fayetteville, NC)
- Employment
- Full-time
- Level
- Mid Level
About the Role
Y-Tech, LLC is seeking a Help Desk Specialist to provide troubleshooting support for computer systems and networks to a user community. This role involves diagnosing technical problems, providing remedies, and potentially serving as a team leader.
Skills
Full job details
Provides trouble shooting support to a user community employing computer systems and networks. Diagnoses problems and provides applicable remedies. May serve as a team leader in operations.
Minimum Requirements:
• Experienced in computer hardware and software systems.
• Minimum (2) years of experience
• Understands how programs use computer hardware.
• Shift supervisor or lead diagnostician experience
• Relevant certification from a nationally recognized technical authority.
• Bachelor's Degree
• Must possess IT-II Non-Critical Sensitive security clearance or Tier 3 (T3) at time of proposal submission.
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