S
Desktop Support (PC/LAN Technician I)
S R INTERNATIONAL INC
Onsite (Phoenix, AZ)
Mid Level
Posted 1 week ago
Skills
Desktop Support
PC Deployment
Imaging
Windows Systems
Hardware Setup
Troubleshooting
Customer Support
SCCM
MDT
Intune
Autopilot
Active Directory
Asset Tracking
Network Troubleshooting
System Configuration
Technical Support
About the Role
Job Title: Desktop Support (PC/LAN Technician I)
Job Code: AZ 2437
Client: Maricopa County – Information Technology
Location: Phoenix, AZ (Onsite)
Duration: Long-term contract
Job Code: AZ 2437
Client: Maricopa County – Information Technology
Location: Phoenix, AZ (Onsite)
Duration: Long-term contract
Position Overview
Maricopa County is seeking PC/LAN Technicians to support a large-scale Desktop Refresh Program for the Judicial Branch. This role involves deploying and replacing desktop/laptop systems, providing onsite technical support, and ensuring smooth rollout of IT equipment across multiple facilities.
Key Responsibilities
- Deploy and configure desktop and laptop computers
- Perform system imaging, workstation setup, and hardware replacement
- Install peripherals including monitors, docking stations, and printers
- Provide onsite technical support to end users during deployment activities
- Perform basic troubleshooting for hardware, software, and connectivity issues
- Track inventory and update ticketing and asset management systems
- Follow deployment schedules and ensure timely rollout completion
- Maintain accurate documentation of completed work
- Travel to various Judicial Branch locations within Maricopa County
Required Skills & Experience
- Minimum 3+ years of experience in:
- Desktop support
- Computer deployment
- Technical support or related IT field
- Experience deploying and configuring Windows desktop and laptop systems
- Basic knowledge of imaging and deployment processes
- Experience setting up peripherals and workstation components
- Strong customer service and communication skills
- Ability to work independently and in a team environment
- Ability to lift and move computer equipment
- Reliable transportation for travel within the county
Preferred Qualifications
- Experience in large-scale PC refresh or deployment projects
- Experience with tools such as:
- SCCM, MDT, Intune, Autopilot
- Experience in enterprise, government, or public sector environments
- Knowledge of Active Directory and basic networking troubleshooting
- Experience with asset tracking and inventory systems
Primary Skills
Desktop Support, PC Deployment, Imaging, Windows Systems, Hardware Setup, Troubleshooting, Customer Support
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