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University of New Mexico

IT Support Tech 1

University of New Mexico

Hybrid (Albuquerque, New Mexico) $19 - $24/hr Full-time Entry Level 7 benefits + 1 perks
Posted 1 week ago

About the role

The University of New Mexico's IT Service Desk is seeking an IT Support Tech 1 to provide high-quality customer service and technical support to the university community. This entry-level role focuses on phone-based assistance and troubleshooting complex IT issues.

Skills

Customer Service Technical Support Incident Management ITSM Tools Troubleshooting Technical Documentation Communication Skills Collaboration Tier 2 Support Knowledge Development
University of New Mexico

IT Support Tech 3

University of New Mexico

Hybrid (Albuquerque, New Mexico) $22 - $29/hr Full-time Mid Level 5 benefits + 1 perks
Posted 2 weeks ago

About the role

The University of New Mexico Health Sciences Center is seeking an IT Support Tech 3 to provide complex technical assistance and oversee the installation, configuration, and maintenance of computer systems and related equipment within a research environment.

Skills

Problem Solving Troubleshooting Data Management Server Architecture Smartsheet Sharepoint Installation Configuration Maintenance User Administration Billing Reconciliation Hardware Software Technical Support Coding Inventory Management

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