IT Support Tech 3

IT Support Tech 3

Requisition ID req37184 Working Title IT Support Tech 3 Position Grade 11 Position Summary

The Department of Molecular Genetics & Microbiology along with the AIM Center, is seeking an independent and technology focused individual to fill the IT Support Tech 3 position that will bring experience and skills to the research area that will benefit both the department and the AIM CoBRE Center Research. 

This individual will perform complex problem solving and assistance on nonstandard software and hardware systems using smartsheet, sharepoint, and vendor software/hardware. Preferred experience with server architecture and data management.  Will oversee and perform the installation, configuration and maintenance of computers, workstations and/or other related equipment and devices. Will also provide assistance and guidance in the implementation of new technologies.  Will oversee and maintain and inputs applicable records such as, but not limited to, administrative data, and tracking inventory levels of equipment and materials, and user administration. May input, reconcile and audit billing information from a record keeping system. Will need problem solving skills and be able to troubleshoot and resolve complex hardware failures and conflicts.

See the Position Description for additional information.

Conditions of Employment

• Specialty licensure/certification may be required, as specified by the department.
• Successful candidate may be subject to a criminal background check prior to starting work.

Minimum Qualifications

High school diploma or GED; at least 3 years of experience directly related to the duties and responsibilities specified.

Higher education and/or experience that is directly related to the duties and responsibilities specified may be interchangeable on a year for year basis.

Preferred Qualifications

• Smartsheet and Sharepoint experience,
• Basic coding experience, and server infrastructure experience as preferred but not mandatory

Additional Requirements Campus Health Sciences Center (HSC) - Albuquerque, NM Department Molecular Genetics Microbiology (564A) Employment Type Staff Staff Type Term - Full-Time Term End Date Status Non-Exempt Pay Hourly: $22.16 - $29.70 Benefits Eligible This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information. ERB Statement As a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid. Background Check Required Yes For Best Consideration Date 7/17/2026 Eligible for Hiring Incentive Eligible for Remote Work Yes Eligible for Remote Work Statement This position is eligible for a hybrid schedule. Application Instructions

Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.

Please provide cover letter and three references

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.