System Administrator Level 2 (TS/SCI with Polygraph Required)

Position Overview

We are seeking a System Administrator Level 2 to support the installation, maintenance, monitoring, and troubleshooting of telecommunications and network infrastructure systems in a 24/7 operational environment. This role involves ensuring continuous system availability, responding to incidents, coordinating with internal and external stakeholders, and performing routine system updates and security-related maintenance activities.

The ideal candidate will have strong technical troubleshooting skills, experience in network/system operations, and the ability to work in a shift-based mission-critical environment.

Key Responsibilities

• Install, maintain, and repair telecommunications systems and network infrastructure.
  
• Provide 24/7 system and infrastructure monitoring, including alerting, logging, ticketing, and reporting.
  
• Perform administrative support functions related to system operations and maintenance.
  
• Coordinate with ISP personnel, network operations staff, and customer support teams to ensure situational awareness and incident response.
  
• Provide notifications and updates regarding system events and outages.
  
• Perform router and switch updates in support of security and operational requirements.
  
• Troubleshoot system issues and support resolution of operational incidents.
  
• Maintain accurate documentation of system status, changes, and incidents.
  
• Support ongoing operational readiness of mission-critical systems.
  

Shift Information

• Sunday to Thursday: 2:00 PM – 10:00 PM
  or
  
• Monday to Friday: 2:00 PM – 10:00 PM
  

Required Qualifications

Candidates must meet one of the following experience requirements:

• High School Diploma or GED with 15 years of relevant experience
  OR
  
• Bachelor’s degree with 10 years of relevant experience
  

Required Certifications & Skills

• Active TS/SCI security clearance with current polygraph (required)
  
• Strong creative problem-solving skills
  
• IAT Level II certification (DoD 8570 baseline requirement)
  

One or more of the following certifications required:

• Cisco Certified Network Associate (CCNA) – Security
  
• CompTIA Cybersecurity Analyst (CySA+)
  
• CompTIA Security+ CE
  
• GIAC Security Essentials (GSEC)
  
• Global Industrial Cyber Security Professional (GICSP)
  
• Systems Security Certified Practitioner (SSCP)
  

Preferred Experience

• Experience in network operations center (NOC) or systems administration environments
  
• Familiarity with Cisco networking equipment (routers and switches)
  
• Experience supporting secure, high-availability systems in mission-critical environments
  
• Incident response, monitoring, and ticketing system experience
  

Compensation

Salary Range: $70,000 – $120,000 annually

Compensation is based on experience, education, certifications, security clearance level, geographic location, and contract requirements.

Benefits

Comprehensive benefits package including:

• Medical, dental, and vision insurance
  
• Life and disability coverage
  
• Paid holidays and PTO
  
• Paid parental leave
  
• Tuition reimbursement
  
• 401(k) with employer match
  
• Professional development support
  

Equal Opportunity Employer

We are an Equal Opportunity Employer and are committed to maintaining a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to any protected characteristic under applicable federal and state law.