System Administrator

Compensation: $62,000 - $85,000 annually based on experience and credentials

Location Type: Hybrid 

Position Type: Full Time 

The System Administrator is responsible for the installation, operation, and maintenance of end-user applications. This individual participates in technical research and development to enable continuing innovation within the infrastructure. This role effectively participates independently and as a team member. An ideal candidate is a highly motivated individual who makes key decisions and takes ownership of their own projects.

• Oversee the design, operation, and maintenance of all aspects of end-user applications
• Administer upgrades and installation of end-user applications
• Document application architecture and troubleshooting steps
• Monitor performance of end-user applications and address issues
• Maintenance of the credit union systems and servers
• Serve as a technical consultant to business units for technology purchases
• Create disaster recovery plans for end-user applications
• Coordinate and collaborate effectively with technical teams
• Serve as lead on large or complex projects, overseeing software and hardware rollouts and upgrades
• Collaborate with Suncoast Credit Union departments and external vendors to successfully execute projects
• Participate in regular on-call rotation for the Information Technology Division
• Maintain knowledge and understanding of current trends, laws, and issues affecting the area of expertise
• Attend educational events to increase professional knowledge
• Complete annual BSA/AML compliance training and understands employee’s role in maintaining an effective BSA/AML compliance program
• Complete FACT Act Red Flag training

• One of the following certifications required; Microsoft Certified, Azure Administrator Associate, CCNA, Azure Database Administrator Associate, or equivalent certification
• Bachelor’s degree in information systems or a related field preferred (A comparable combination of work experience and training may be substituted for education requirements)
• Experience with database administration and troubleshooting
• Knowledge of windows server OS-based systems and security configurations
• Experience with industry-standard data backup/recovery solutions
• Ability to plan, deploy and manage IT projects
• Proficient knowledge of cloud services (Azure AWS ETC)
• Knowledge of PowerShell preferred
• Proficient knowledge of TCP/IP, LAN/WAN concepts, and other communications hardware techniques
• Must maintain a high level of confidentiality
• Ability to prioritize tasks, deal effectively with competing and changing priorities to meet deadlines
• Accurate, detail-oriented, and organized with task management
• Ability to analyze and resolve complex problems 
• Good knowledge and understanding of credit union products, services, policies, and procedures pertinent to the job
• Good knowledge and understanding of regulatory compliance necessary to successfully perform job responsibilities
• Good knowledge and understanding of all credit union computer systems and software applications required to perform job duties
• Good communication skills (written, verbal and interpersonal) to interact effectively with members, staff, vendors, and government regulators
• Ability to influence others regarding policies, practices, and procedures
• Works independently with general supervision

Benefits

• Financial Well-Being: Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts
• Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage
• Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO
• Community Involvement: Paid Volunteer Hours
• Growth: Degree Assistance up to $5,000 per year

For more information, including additional benefits, please visit our benefits website at https://careers.suncoastcreditunion.com/benefits

Company Overview 

Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community.
For more information, please visit our careers site at https://careers.suncoastcreditunion.com/