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Syncreon Consulting

System Admin & Service Desk - Bilingual (English/ Korean) required

Syncreon Consulting

Location
Onsite (Plano, Texas)
Employment
Contract
Level
Mid Level
Posted 2 days ago

About the Role

Syncreon Consulting seeks a bilingual System Admin & Service Desk professional to manage IT support and system administration tasks. The role involves troubleshooting user issues and coordinating between U.S. teams and Korea-based headquarters.

Skills

System Administration Service Desk Help Desk Operations IT Operations Application Support Jira Ticketing Systems Workflow Management Web-based Applications System Integrations Automation AI-assisted Development Low-code/No-code Scripting English Korean

Full job details

Company Description

We provide Recruitment and Staffing services to many industries and domain through our innovative and customized solutions and passionate commitment to research. Ability to understand the hiring strategies, availability of talent and compensation benchmarking makes us proud hiring partner for various industries. We work as trusted business partners and always strive to deliver the most value and highest return on investment for our clients. We are highly trained business professionals with strong understanding of clients need. We work closely with the leading staffing trade associations, training, and research organizations to ensure we are knowledgeable of the latest industry trends and technologies.

Job Description

Requirements

  • Bachelor’s degree in Information Systems, Computer Science, Business Administration, Data -Analytics, or a related field preferred.
  • 225+ years of experience in one or more of the following areas:
  • Service Desk / Help Desk Operations
  • IT Operations or Application Support
  • System Administration
  • Experience supporting users, troubleshooting issues, and coordinating with multiple stakeholders.
  • Ability to work effectively with both U.S.-based teams and Korea-based Headquarters.
  • Fluent written and verbal communication skills in both English and Korean in order to communicate or make presentation for the clients.

Special Skills & Qualifications

  • Experience with Jira or other ticketing/workflow management systems preferred.
  • Understanding of web-based applications and system integrations.

Experience building lightweight automation solutions using AI-assisted development ("Vibe Coding"), low-code/no-code platforms, scripting, or similar technologies. 

Regards,

Mohammed ilyas,

PH - 229-264-4024 or Text - 229-469-1455 or you can share the updated resume at Mohammed@vtekis. com

Additional Information

All your information will be kept confidential according to EEO guidelines.