Supervisor - IT Technician

Responsibilities:

• Foster an environment that embodies Bally’s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
• Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations
• Oversee the set of up workstations with computers and necessary peripheral devices (routers, printers, etcetera)
• Assist the IT Manager and Director of IT in the design, coordination, and installation of IT solutions
• Check computer hardware to ensure efficiency
• Supervise the installation and configuration of appropriate software and functions according to specifications
• Develop and maintain local networks in ways that optimize performance
• Ensure security and privacy of networks and computer systems
• Provide orientation and guidance to users on how to operate new software and computer equipment
• Organize and schedule upgrades and maintenance without deterring others from completing their work
• Perform troubleshooting to diagnose and resolve problems
• Maintain records and logs of repairs, fixes, and maintenance schedules
• Identify computer shortages and place orders
• Select, train, and develop team members through education, training, coaching, and corrective action
• Perform other duties as assigned

Work Environment:

• Must be available to work weekends, holidays, and nights as scheduled
• Frequently required to lift up to a maximum of 30 pounds
• Frequently required to push, kneel, climb, stoop, bend, and twist, as well as reach overhead
• The work environment contains bright lights, loud noise, and stressful situations.

Additional Benefits:

• Enjoy 30 consecutive days of free rides for new hires with DART and earn reimbursements via Delaware Commute Solutions

Starting Compensation:

• $27.00/hr

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.