Site Customer Quality Assurance Engineer
Cummins
- Location
- Hybrid (Seymour, IN)
- Employment
- Full-time
- Level
- Mid Level
Posted 1 week ago
About the Role
Cummins is seeking a Site Customer Quality Assurance Engineer to advocate for customers by resolving and preventing product and process quality issues. This role drives continuous improvement and ensures product quality meets customer expectations.
Skills
Root Cause Analysis
Corrective And Preventive Actions
Six Sigma
Quality 4.0
Change Management
Customer Relationship Management
Continuous Improvement
Data Analysis
Problem Solving
Cross-functional Collaboration
Containment
Quality Assurance
Full job details
We are looking for a talented Site Customer Quality Assurance Engineer to join our team specializing in Quality for our Cummins Inc. facility in Seymour, IN.
In this role, you will make an impact in the following ways:
- Advocate for both internal and external customers by driving resolution and prevention of product and process quality issues at the site level
- Translate customer expectations into actionable quality requirements using customer-centric metrics to prioritize improvements
- Lead containment and corrective action efforts, ensuring timely resolution of nonconformances and customer concerns
- Drive continuous improvement initiatives to reduce defects across processes, suppliers, and product design
- Ensure product and process development meet established quality standards and customer-specific requirements
- Support and lead problem identification and prioritization, contributing to Six Sigma and continuous improvement projects
- Influence change management activities by validating products and processes, analyzing data, and supporting decision-making
- Serve as a quality subject matter resource, supporting cross-functional teams, audits, and advancement of Quality 4.0 initiatives
Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.