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U.S. Bank National Association

SinglePoint Help Desk Operations Manager

U.S. Bank National Association

Location
Onsite (Brookfield, WI)
Compensation
$75k - $89k/yr
Employment
Full-time
Level
Senior Level
Posted 5 days ago

About the Role

Elavon, a U.S. Bank subsidiary, seeks an Operations Manager to lead a help desk team supporting commercial and corporate banking clients. The role focuses on driving operational excellence, coaching specialists, and ensuring exceptional service for treasury and digital banking solutions.

Skills

Team leadership Operations management Client experience oversight Performance coaching Treasury management Digital banking Help desk operations Operational metrics analysis Process enhancement Conflict resolution Stakeholder management Staffing management Customer service Problem-solving Decision-making Communication

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • 401(k)
  • Retirement plan
  • Paid vacation
  • Paid holidays
  • Parental leave
  • Sick leave

Perks

  • Adoption assistance

Full job details