Regional IT Support Specialist – NW Illinois and SW Wisconsin
Kunes Auto Group
- Location
- Onsite (Sterling, IL)
- Compensation
- $50k - $60k/yr
- Employment
- Full-time
- Level
- Mid Level
About the role
Kunes Auto Group is a fast-growing Midwest automotive dealership group with over 40 locations. This role provides regional IT support for dealerships in NW Illinois and SW Wisconsin, ensuring hardware, software, and network infrastructure reliability.
Skills
Benefits
- 401(k) with match
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- Holidays
- Employee assistance program
Perks
- Employee discounts on vehicles and service
- Paid training
- Professional development
Full job details
Description
Why Kunes Auto Group?
At Kunes Auto Group, we believe great people build great dealerships. We're committed to servant-minded leadership, investing in our team members, and creating opportunities for long-term career growth.
As one of the fastest-growing automotive dealership groups in the Midwest with more than 40 locations, we provide the training, support, and resources to help you succeed.
Why Team Members Choose Kunes
- Paid Training and Ongoing Professional Development
- Career Growth Opportunities Across 40+ Dealerships
- Comprehensive Benefits Package
- Supportive Leadership and Team Environment
- Opportunity to Make a Difference in the Communities We Serve
We are currently seeking an IT Specialist to provide both onsite and remote support for our NW Illinois/SW Wisconsin dealerships, based out of our Sterling, IL location. This position is field-based and will use a combination of a company-issued vehicle or reimbursed mileage if a personal vehicle is used. Some overnight travel – a few days a year at most.
What You’ll Do
- Provide onsite and remote IT support for dealership locations within a 25–100 mile regional radius using a company-issued vehicle or mileage reimbursement.
- Troubleshoot hardware, software, and network connectivity issues (wired and wireless).
- Manage and resolve Help Desk tickets in a timely, professional manner.
- Deploy and maintain IT assets, workstations, and infrastructure hardware.
- Install, configure, and maintain network devices, firewalls, antivirus, and security systems.
- Perform system upgrades and software installations.
- Collaborate with end users, other IT Specialists, and regional IT leadership.
- Occasional out-of-town travel for specialized projects (maybe a few times per year).
Requirements
- 3+ years of IT support experience, preferably in a multi-site environment required.
- Associate degree or equivalent hands-on experience in an IT-related field.
- Ability to work independently and manage multiple priorities.
- Strong communication, organization, and customer-service skills.
- Broad knowledge across multiple IT Systems (hardware, networking, security, software, etc.).
- Valid driver’s license and comfort traveling within the assigned region.
What We Offer
- Competitive Pay Plans - $50,000.00 - $60,000.00 per year.
- 401(k) with Company Match
- Health, Dental, and Vision Insurance
- Paid Time Off and Holidays
- Employee Assistance Program
- Employee Discounts on Vehicles and Service
- Career Growth Opportunities – We promote from within.
Delavan Holdings is an equal opportunity employer