Regional IT Director

Are you a strategic IT leader who thrives in fast-paced environments, enjoys solving complex challenges, and knows how to keep teams connected, secure, and operating at their best? Join Fidelity Building Services Group (FBSG) as our next Regional IT Director serving Bolton, Jackson Florence, Hattiesburg, MS and Hammond, LA.

FBSG is seeking a Regional IT Director to oversee and manage all information technology operations. This role ensures the availability, reliability, security, and performance of IT systems, infrastructure, and services to support business objectives. The Regional IT Director serves as the primary liaison between local business units and corporate IT leadership, driving the implementation of global IT strategies while addressing regional needs. This position will require regular travel.

What you’ll do:

• Oversee IT operations across multiple regional sites
• Oversee Tier 1–3 technical support across the region
• Improve response times and elevate the employee technology experience
• Ensure high availability, performance, and reliability of networks, servers, cloud platforms, and end-user devices
• Lead incident response and problem resolution efforts to minimize downtime
• Partner with vendors and service providers for hardware, software, telecom, and support services
• Implement and enforce IT security standards and best practices
• Ensure compliance with cybersecurity frameworks and data privacy regulations
• Collaborate closely with cybersecurity teams on risk management, vulnerability assessments, and incident response
• Drive major IT initiatives including cloud migrations, infrastructure upgrades, and office expansions
• Partner with executive leadership to align technology strategies with business goals
• Manage regional IT budgets, forecasting, and procurement strategies
• Negotiate and oversee vendor contracts and service agreements
• Track IT assets and optimize technology investments
• Support training initiatives that increase digital adoption and productivity

What we are looking for:

• Bachelor’s degree in Computer Science, Information Technology, or related field
• 6–10 years of IT infrastructure and operations experience
• Minimum 3 years of leadership or management experience
• Certifications: Relevant certifications such as Microsoft Certified: Azure Administrator Associate, Microsoft 365 Certified: Enterprise Administrator Expert, and Okta Certified Professional
• Strong background in IT infrastructure, networking, cloud platforms (Microsoft 365, Azure, AWS), and enterprise applications

What will make you successful:

• Strong leadership and team-building skills
• Strategic thinker with hands-on technical expertise
• Excellent communication skills with both technical and non-technical teams
• Ability to manage multiple projects and priorities simultaneously
• Passion for innovation, operational excellence, and continuous improvement

Why you will love working with us:

• We believe that a fulfilling career goes beyond just a paycheck. Here’s how we make sure our team thrives:
• Health & Well-being: Comprehensive Health Plans: Including medical, dental, and vision coverage.
• Generous PTO: Ample paid time off to relax, recharge, and explore your passions outside of work.

Fidelity Building Services Group (Fidelity BSG) is one of the nation’s leading providers of HVAC/Mechanical Services and Energy Solutions. Our product and service offerings include HVAC/Mechanical Services, Energy & Sustainability Solutions, Advanced Building Automation, and Emergency Power Systems for commercial, industrial, and institutional facilities. Fidelity BSG leaders are some of the most highly regarded individuals in the service, construction, and engineering communities. Collectively, we share a commitment to advancing the cause of building energy efficiencies, sustainable energy solutions, and service excellence.

In 1945, Fidelity BSG was founded as a full-service mechanical engineering, contracting, and service company that introduced air conditioning, refrigeration, and process cooling to a new marketplace. The advent of air conditioning went on to revolutionize the entire building industry, and Fidelity BSG has been on the leading edge ever since. Today, through strategic acquisitions and partnerships, the Fidelity BSG geographic footprint has grown beyond the Mid-Atlantic, extending throughout the United States. We have over 3,200 Team Members, more than 75 locations serving 30 states, and over 75 years of excellence in delivering Proactive, World-Class Service.

About Us:
Fidelity Building Services Group (Fidelity) is one of the nation’s leading providers of HVAC/Mechanical Services, Building Automation, and Energy Solutions. Our best-in-class product and service offerings include HVAC/Mechanical, Energy & Sustainability, Building Automation & Integration, and Emergency Power for Commercial/Industrial, Mission-Critical, Government, Education, and Healthcare markets. Fidelity’s leaders are some of the most highly regarded individuals in the service, construction, and engineering communities. Collectively, we share a commitment to advancing the cause of building energy efficiencies, sustainable energy solutions, and service excellence. 

In 1945, Fidelity was founded as a full-service mechanical engineering, contracting, and service company that introduced air conditioning, refrigeration, and process cooling to a new marketplace. The advent of air conditioning went on to revolutionize the entire building industry, and Fidelity has been on the leading edge ever since. Today, through strategic acquisitions and partnerships, the Fidelity geographic footprint has grown beyond the Mid-Atlantic, extending throughout the United States. We have over 2,800 Team Members, more than 70 locations serving 30 states, and over 75 years of excellence delivering Proactive, World-Class Service.