Quality Assurance Engineer

Top Skills:

This is NOT a quality engineer, this person is more of a quality tech with functional skills who has performed AUDITS on the line, can document as such in a report and share this information with leaders/managers. It is a hybrid qual tech with functional skills. They will be both on the floor but also see the office setting too!

Description:

The Quality Auditor is responsible for ensuring that products, processes, and outbound shipments meet Client’s quality standards and customer requirements within the Costa Mesa operation. This role supports quality activities across warehousing and logistics operations, panel board manufacturing, and the production line responsible for equipment dismantling and rework activities. The Quality Auditor performs in-process inspections, final product audits, shipping validations, and process compliance reviews while partnering with Operations, Manufacturing, Engineering, Continuous Improvement, and Supply Chain teams to drive quality excellence.

Top Skills:

This is NOT a quality engineer, this person is more of a quality tech with functional skills who has performed AUDITS on the line, can document as such in a report and share this information with leaders/managers. It is a hybrid qual tech with functional skills. They will be both on the floor but also see the office setting too!

Essential Duties and Responsibilities:

Product and Process Quality Audits

·        Perform in-process, final product, and outbound shipment inspections to ensure compliance with quality standards, customer specifications, and operational requirements.

·        Conduct quality audits on panel board manufacturing processes, warehouse operations, and equipment dismantling activities.

·        Utilize inspection tools including calipers, pin gauges, height indicators, measuring devices, and other quality instruments to verify product conformance.

·        Review and interpret engineering drawings, blueprints, specifications, control plans, and work instructions to validate product requirements.

·        Inspect consolidated pallets, customer orders, and outbound shipments for accuracy, quality, labelling, packaging, and special customer requirements.

·        Identify, document, and contain non-conforming materials or products.

Quality System Compliance

·        Conduct process audits and verify compliance with established quality procedures, manufacturing standards, and operational work instructions.

·        Support implementation and effectiveness reviews of quality controls, including poka-yoke devices, error-proofing measures, and process controls.

·        Partner with Quality Engineers and Operations teams to improve inspection plans, audit procedures, and quality documentation.

·        Assist in maintaining inspection records, audit reports, and quality documentation in accordance with company and customer requirements.

Continuous Improvement

·        Prepare and communicate inspection findings, audit results, and quality trends to management and operational teams.

·        Collaborate with Continuous Improvement teams to identify root causes of defects and process inefficiencies.

·        Recommend corrective actions, tooling improvements, and process enhancements to improve product quality and operational performance.

·        Support adoption of digital quality tools and technologies to streamline inspections, reporting, and data analysis.

·        Participate in continuous improvement initiatives focused on reducing defects, improving first-pass yield, and enhancing customer satisfaction.

Measurement and Data Analysis

·        Support capability studies, measurement system analysis, and Gage Repeatability & Reproducibility (Gage R&R) studies.

·        Collect, analyze, and interpret quality data to identify trends and opportunities for improvement.

·        Perform random audits and layered process audits to assess ongoing process performance.

Supplier and Customer Quality Support

·        Perform supplier quality inspections as required.

·        Verify compliance with customer-specific requirements and special orders.

·        Support customer complaint investigations and corrective action activities as needed.

·        Assist with internal and external audits when required.

Additional Responsibilities

·        Maintain a safe and organized work environment in accordance with company safety requirements.

·        Support cross-functional teams with quality-related projects and initiatives.

·        Perform additional duties and responsibilities as assigned by management.

Required Qualifications

·        High School Diploma or GED required.

·        Minimum 1-3 years of experience in quality inspection, quality auditing, manufacturing, warehouse operations, or a related field.

·        Experience using precision measuring tools including calipers, pin gauges, height indicators, and other inspection equipment.

·        Ability to read and interpret blueprints, engineering drawings, specifications, symbols, and geometric dimensioning and tolerancing (GD&T).

·        Proficient with Microsoft Office applications and quality management software.

·        Strong written and verbal communication skills.

·        Ability to document findings accurately and prepare professional audit reports.

·        Strong analytical, problem-solving, and organizational skills.

·        Ability to work independently and collaboratively in a fast-paced environment.

Preferred Qualifications

·        Experience in electrical equipment manufacturing, panel board assembly, warehouse logistics, or industrial production environments.

·        Knowledge of Lean Manufacturing, Continuous Improvement, Six Sigma, or Quality Management Systems.

·        Experience conducting process audits, capability studies, and Gage R&R studies.

·        Familiarity with ERP, MES, or digital quality systems.

·        Understanding of customer quality requirements and corrective action methodologies.

·        Knowledge, Skills, and Abilities

·        Strong attention to detail and commitment to quality.

·        Ability to influence and support adherence to established quality standards and procedures.

·        Effective decision-making and problem-solving capabilities.

·        Strong teamwork and collaboration skills.

·        Ability to manage multiple priorities while maintaining accuracy.

·        Demonstrated leadership behaviours and a continuous improvement mindset.

Physical Requirements

·        Ability to stand and walk for extended periods throughout manufacturing and warehouse areas.

·        Ability to lift up to 35 pounds occasionally.

·        Ability to perform inspections requiring bending, reaching, kneeling, and use of measurement equipment.

·        Ability to work in warehouse, manufacturing, and production environments.

Work Environment

·        This position works across multiple operational environments including warehouse and logistics operations, panel board manufacturing production lines, and equipment dismantling/rework areas.

·        The Quality Auditor regularly interfaces with hourly associates, supervisors, engineers, and leadership teams to ensure compliance with quality standards and customer expectations.