QA Engineer

Description

The Quality Engineer - Process will serve as the primary customer contact for any quality issues, questions, or concerns.  The employee will be responsible for Zero-Defect planning, the prevention of defects, addressing any product quality issues that may arise throughout the manufacturing process while ensuring all customer requirements are met.  The employee will also be responsible for dealing with both internal and customer quality issues that arise. 

Essential Duties and Responsibilities

• Coordinate response to any internal or customer rejections, including containment and formal root cause investigation and    corrective/preventative action implementation.

• Build and maintain strong relationships with customer quality contacts.

• Collaborate with QE-Planning to provide input into Zero-Defect plans for new and existing processes to identify/reduce risk in manufacturing process and ensure customer needs are met. 

• Coordinate with customers regarding submission of manufacturing/inspection plans (i.e. PPAPs, AS13002 forms, APQP, etc.) to customers as required.

• Interpret statistical process control and measurement data to make decisions that influence the manufacturing process. 

• Optimize work sequencing and workflow through machines/work centers.

• Provide advice and counsel to other departments regarding quality requirements and other technical subjects.

• Coordinate and complete internal and external audits (product, process, and system).

• Perform other related duties as required.

Key Roles

• Coordinate response to any internal or customer rejections, including containment and formal root cause investigation and corrective/preventative action implementation.

• Ensures that customer requirements are being met throughout the manufacturing process (including rework). 

• Build and maintains good relationships with customer quality contacts.

• Work with teams internally to drive process improvements (e.g. statistical analysis, lean improvements, etc.).

Requirements

 To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience Requirements:

Associates/Bachelor’s degree in an Engineering discipline and/or at least five years experience in a related field.  

Six Sigma green belt training (preferred).

Required Knowledge and Skills:

• Ability to communicate effectively with all internal and external customers in both written and oral form.

• Ability to perform Root Cause and Corrective Action analysis.

• Strong organizational skills and the ability to multitask.

• Ability to perform statistical process control input and interpret statistical data to compensate for machining deviation.  Ability to perform mathematical calculations on fractions, percentages, and decimals and metric conversion.

• Strong computer skills (Unipoint, ERP System, Excel).

• Knowledge of machining/manufacturing and inspection tools and processes.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk; and regularly required to stand; handle, or feel and reach with hands and arms.  The employee will regularly lift and/or move up to 5 to 10 pounds and rarely lift and/or move up to 50 pounds.  Specific vision abilities required by this job include color vision, depth perception, and the ability to adjust focus.  Annual employee vision tests are administered.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts, fumes, or airborne particles.  The noise level in the work environment is frequently loud.

Safety and Policy Practices

The employee in this job must be knowledgeable in regard to the safety policies and procedures of the Company as described in the company safety manual.  The employee must adhere to all said policies and procedures while supporting the goals and objectives of the organization and recognize the Company’s need to achieve its business objective.  Employee is responsible for complying with Company hazardous waste disposal procedures.