Key Responsibilities

Serve as the principal technical lead for IBM Z, IBM Power, enterprise storage, and SAN architecture, establishing technical direction, engineering standards, and best practices.
Lead critical infrastructure initiatives, including platform upgrades, technology refreshes, capacity expansions, migrations, lifecycle planning, and major configuration changes.
Engineer and support IBM Z and IBM Power environments, including HMC/SE management, LPAR configuration, processor and memory planning, and capacity management.
Design and operate enterprise storage platforms, including IBM DS8000, IBM FlashSystem, Dell Data Domain, and IBM TS7700, with a focus on performance, availability, replication, and optimization.
Own SAN, FICON, and mainframe I/O engineering, including Brocade/Cisco directors, fabric design, zoning, pathing, redundancy, IOGEN/I/O configuration, and complex troubleshooting.
Establish and maintain engineering standards, runbooks, controls, and configuration baselines, ensuring infrastructure changes and documentation are accurate, controlled, and audit-ready.
Provide technical leadership and mentorship while leveraging automation and AI-assisted engineering to improve incident triage, analysis, change-risk management, documentation, and operational efficiency.

Required Skills and Experience

10+ years of hands-on enterprise infrastructure engineering experience, with significant depth in IBM Z / System z, enterprise storage, and SAN environments.
Deep expertise with IBM Z hardware and IBM DS8000, including configuration, capacity, performance, availability, and platform operations.
Strong experience with SAN technologies, including Brocade and Cisco directors, fabric architecture, zoning, FICON connectivity, redundancy, and multi-fabric troubleshooting.
Hands-on experience with IOGEN / mainframe I/O configuration, disciplined change execution, and complex infrastructure dependency management.
Experience with IBM FlashSystem, IBM Power Systems, and Dell Data Domain, including platform engineering, storage configuration, and operations.
Strong knowledge of storage replication, networking, capacity management, data segmentation, and infrastructure resiliency, including their impact on performance and operational controls.
Proven principal-level technical leadership, with strong troubleshooting, communication, documentation, automation, and AI-assisted engineering skills and the ability to lead complex, cross-functional initiatives.

Preferred Qualifications

Experience with large-scale multi-site IBM Z / storage environments and complex SAN topologies.
Vendor certifications or equivalent depth in IBM Z, IBM storage, SAN (Brocade/Cisco), or IBM Power.
Experience integrating infrastructure telemetry into monitoring/alerting platforms and building actionable operational dashboards.
Experience modernizing operational practices (standardized change patterns, configuration baselines, automated validation, post-change monitoring).

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Our Global Technology Infrastructure group is a team of innovators who love technology as much as you do. Together, you’ll use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality products and solutions. You’ll work in a stable, resilient and secure operating environment where you—and the products you deliver—will thrive.

High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or assignment.

Principal Infrastructure Engineer

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