Network Engineer

Core Responsibilities

• Provides intermediate level network services, including supporting large scale network installations and installing and configuring standard network infrastructure. Runs network configuration changes and troubleshoots and resolves issues.

• Monitors records to ensure statuses are accurate and complete, and actions are on target. Reviews related records to identify requests that may have an impact on the network.

• Provides intermediate level telecom network services for elevated issues. Identifies failing components.

• Assists in maintaining and monitoring network system performance and identifying performance issues and trends. Identifies opportunities to automate manual system tasks. Develops and maintains telecom network documentation repository.

• Assists in installing and configuring network systems. Tests configuration changes and provides basic product installation procedures.

• Complies with Information Technology and Information Security policies and procedures.

• Participates in special projects and performs other duties as assigned.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent experience.

• 2+ years of hands‑on network operations experience in a 24x7 enterprise environment.

• Strong analytical, problem‑solving, and communication skills.

• Ability to multitask and perform under pressure.

• Experience with ServiceNow or similar ITSM platforms.

• Cisco CCNA

Preferred Certifications
CompTIA Network+
Cisco CCNP
Palo Alto PCNSA
AWS Cloud Practitioner

Special Requirements
NOC operations follow a 24x7 model with rotational shifts and flexibility for nights/weekends.

Special Factors

Sponsorship

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.