Learning Management System Administrator I

Overview

Provides Success Factors/Workday Learning Management System (LMS) support by assigning compliance and regulatory mandatory courses for global and other audiences. Manages LMS completions and corrections of courses for clients. Responsible for scheduling LMS course offerings, setting up assignment profiles, creating e-learning content, and reporting set up. Troubleshoots the LMS system, as needed for course errors. 

Responsibilities

• Partners with HR and other LMS administrators to create, redesign or automate existing custom reports using advanced Excel reporting skills. Fulfills various ad-hoc reporting requests.
• Designs and maintains multiple Talent Development SharePoint sites (EMPower, Talent Development, Performance Management) and digital file management.
• Creates surveys using MS Forms and analyzes results using tools like MS Excel and Power BI.
• Audits data within Workday, SuccessFactors, and other systems to ensure data integrity.
• Advertises public workshops, leadership development programs, and other initiatives utilizing Viva Engage.
• Tracks attendees and acceptance/declines for leadership courses using advanced Excel reporting skills and the Learning Management System (LMS).
• Directs invoices for processing; creates and submits expense reports.
• Provides logistical and administrative support for Talent Development leadership and coaching programs.
• Coordinates and manages breakfast, lunch, and dinner arrangements for leadership development programs.
• Demonstrates a commitment to ethical best practices and confidentiality, following all data privacy regulations and guidelines.
• Expected to demonstrate client values to the highest standard and become a values ambassador (Commit to Good,
• Lead with Passion, Outperform Expectations, Unleash Opportunities, and Deliver Results Responsibly).
• Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. 

Qualifications

• Minimum of 2 years of relevant work experience in LMS Administrator Role, HRIS, or Human Resources Coordinator
• Bachelor’s degree in Human Resources, Computer Science, Business, Mathematics, Psychology, or related discipline highly preferred.
• Prior LMS administrator experience with Workday and SuccessFactors is highly required.
• Expert level in Microsoft Office skills (e.g., SharePoint, Power BI, Power Automate, PowerPoint, Excel, Forms, OneNote, Teams, Word, Copilot) 
• Proven track record in leveraging and analyzing data using pivot tables, VLOOKUPs, charts, graphs, and advanced Excel formulas.
• Ability to develop complex spreadsheets and administer systems with exceptional accuracy and meticulous attention to detail.
• Proficiency with Articulate 360 (Storyline, Rise) and other e-learning/course authoring tools.
• Demonstrated ability to handle confidential information with the highest level of professionalism and discretion.
• Demonstrated ability to work independently while managing multiple concurrent projects and meeting time-sensitive deadlines; adaptable and responsive to shifting priorities and changing assignments.
• Demonstrates a strong sense of urgency, dependable work ethic, and flexibility to ensure effective outcomes in a fast-paced environment.
• Ability to travel 5-10%. May including some overnight trips.
• Skilled level in Korn Ferry Competencies of: Technical savvy, nimble learning, optimizes work processes preferred. 
• Must meet conditional job offer requirements including background check and drug test (hair follicle).