IT Technician (U.S.)

About Us

At IntelliSurvey we're on a mission to enable professional research online, Headquartered in Irvine, California we've spent more than two decades building one of the industry's most flexible and sophisticated market research platforms. We help organizations tackle complex research challenges that other shy away from, delivering innovative technology and expert services that generate insights our clients can trust.

With a talented global team and collaborative, remote/hybrid culture, we continue to grow by helping our clients solve increasingly complex business problems.

We're looking for a Part-Time IT Technician to join our team. This role offers the flexibility to work in a hybrid arrangement of full onsite from our Irvine head quarters. You'll be a key role in supporting employees, office technology, and IT infrastructure by maintaining end-user devices, assisting with desktop support, and helping ensure our system run smoothly.

Schedule: Monday - Thursday; 7:00AM to 11:30AM PST
Compensation Range: $25 to $30 per hour

What You'll Do 

• Build and maintain end user hardware (laptops and desktops)
• Assist the Desktop Support Specialist with endpoint inventory management
• Build and maintain desktop image systems and processes
• Ship and receive laptops, servers, and other IT supplies
• Perform all office-related IT tasks, including managing office networks, security systems, and computing peripherals
• Assist the Desktop Support Specialist with desktop support tickets as needed
• Ensure that system hardware, operating systems, software systems, and related procedures adhere to organizational values
• Assist the Senior Sysadmins on-location at company data center as needed
• Assist the Desktop Support Specialist in creating training materials and other documentation pertaining to company computer usage and policy

What We're Looking For

Education & Experience

• Associate degree in Information Technology, Computer/Information Science, or related discipline
• Extensive knowledge of Windows and macOS operating systems 
• Minimum 2 years of practical IT experience

Why You'll Love Working Here

• 401(K) with Company Match
• Career growth opportunities
• Collaborative and Supportive culture
• Equal Opportunity Employer

All offers of employment are contingent upon successful completion of a background check.