IT Technician (Full-time, On-Site)

Join our dynamic IT team as an IT Technician and become a vital contributor to maintaining and enhancing our technology infrastructure. In this role, you will be responsible for supporting a wide range of IT systems, ensuring seamless operation across hardware, software, and network components. Your expertise will help drive innovation, improve operational efficiency, and support our organization’s digital transformation journey. This is an exciting opportunity for motivated individuals passionate about technology and eager to make a tangible impact within a fast-paced environment.

Full-time, on-site, on-call, may requirement weekend support.

Duties

• Install, configure, and troubleshoot hardware components such as computers, servers, and networking equipment to ensure optimal performance.
• Maintain and support operating systems including Windows, Linux, and cloud platforms like AWS and Azure.
• Manage and monitor IT infrastructure to ensure security, stability, and scalability across all systems.
• Develop and implement automation scripts using Python or Java to streamline routine tasks and improve system efficiency.
• Support cloud-based services by configuring APIs (Application Programming Interfaces) for seamless integration with internal applications.
• Collaborate with development teams following Agile methodologies to deploy updates using SDLC (Software Development Life Cycle) best practices.
• Assist in the deployment of DevOps tools and practices to enhance continuous integration and delivery pipelines.
• Provide technical support to end-users by diagnosing issues related to operating systems or software applications.
• Contribute to the documentation of system configurations, procedures, and incident reports for future reference.

Experience

• Proven experience supporting IT infrastructure within a corporate environment or similar setting.
• Strong knowledge of operating systems such as Windows Server, Linux distributions, and cloud platforms like AWS and Azure.
• Familiarity with programming languages including Python and Java for automation and development purposes.
• Hands-on experience with APIs integration, DevOps practices, and Agile project management methodologies.
• Understanding of SDLC processes for software development projects from planning through deployment.
• Knowledge of database management systems such as Oracle or similar technologies is a plus.
• Ability to troubleshoot complex technical issues efficiently while communicating clearly with team members at all levels.

Join us in shaping the future of our technology landscape! We’re dedicated to fostering an innovative environment where your skills can thrive—empowering you to grow professionally while making a meaningful difference in our organization’s success.