IT Technician
CITIZENS NATIONAL BANK
- Location
- Onsite (Taylor, TX)
- Level
- Mid Level
Posted 3 weeks ago
About the Role
Citizens National Bank is seeking an IT Technician to maintain essential IT operations, including servers, security tools, and hardware infrastructure. The role involves troubleshooting network issues, setting up workstations, and providing technical guidance to users to ensure a dependable and secure IT environment.
Skills
Server Administration
Network Troubleshooting
Hardware Maintenance
Security Permissions
Group Policy
Customer Service
Problem-solving
Time Management
Technical Communication
Resource Monitoring
Full job details
Job DetailsJob Location: Taylor - Taylor, TX 76574Reports To
COO
Job Overview
The IT Technician is responsible for maintaining essential IT operations, including operating systems, security tools, applications, servers, email systems, phones, laptops, desktops, software, and hardware. They will work with the IT Administrator and vendor partners to create and maintain a dependable and secure IT infrastructure and network.
Responsibilities and Duties
Perform server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly
Set up workstations with computers and necessary peripheral devices (routers, printers, etc.)
Maintain internal infrastructure requirements including, laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates, support internet, LANs, WANs, and network segments
Provide orientation and guidance to users on how to operate new software and computer equipment
Organize and schedule upgrades and maintenance without deterring others from completing their work
Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
Ensure security and privacy of networks and computer systems
Identify computer or network equipment shortages and place orders
Qualifications
Associate or bachelor’s degree in technology or computer science
Proven work experience as IT Technician or relevant position
In depth understanding of diverse computer systems and networks
Good knowledge of internet security and data privacy principles
Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)
Skills
Excellent communication skills
Excellent diagnostic and problem-solving skills
Strong attention to detail
Good organization, time management and prioritization
Ability to explain technical concepts to inexperienced users
Great customer service and interpersonal skills including patience
Qualifications