IT Technician
24f4f793-3d3a-44e6-84a8-be6846c00d89
- Location
- Onsite (Greenwood, South Carolina)
- Employment
- Full-time
- Level
- Mid Level
Posted 2 days ago
About the role
The IT Technician role involves troubleshooting hardware and software issues for onsite and remote employees while maintaining network security and IT inventory. Responsibilities include performing preventive maintenance, managing asset lifecycles, and supporting manufacturing equipment and audio-visual needs.
Skills
Troubleshooting
Windows Operating System
O365
Network Troubleshooting
Software Installation
Hardware Maintenance
IT Inventory Management
Active Directory
Technical Support
Diagnostic Skills
Communication Skills
Interpersonal Skills
Problem Solving
Asset Lifecycle Management
Audio-visual Support
Full job details
Job Description: IT Technician
Key Responsibilities
- Work on user reported cases to troubleshoot IT issues related to computers (desktop and laptops), printers, network and system.
- Ensure security and privacy of networks and computer systems.
- Perform preventive and corrective maintenance on computer equipment.
- Assist onsite and remote employees with their computer and software related issues.
- Software installation and basic network troubleshooting.
- Setup and Imaging computers.
- Support manufacturing IT equipment such as printers (laser and label).
- Support audio-visuals request or issues on events or meetings.
- Perform assets lifecycle for computers, printers and handhelds.
- Manages IT inventory.
- Unlock Windows AD user accounts.
- Require working after business hour or night shift (as and when required).
- Any other reasonable duties assigned by superior.
Qualifications and Skills
- Technical aptitude to learn and follow instructions.
- Problem solver and strong attention to detail.
- Hands on experience with diverse computer systems and networks.
- Ability to research solutions and work independently on tasks.
- Broad knowledge in Windows client/server network environment.
- Strong troubleshooting skills in Windows Operating System and O365 issues.
- Excellent diagnostic and problem-solving skills.
- Excellent communication and interpersonal skills.
- Demonstrated ability to work in teams and individually.
- Experiences working in Multi-National Company especially in production environment.
- IT Professional Certification as IT Technician