IT Support Technician

​* Simple Staffing is hiring for this position on behalf of Compucom *

Duties and Responsibilities:

• Putting OS on client laptops / desktops / tablets, configuration of laptops / desktops / tablets and client data migration
• Advanced break / fix support of software / hardware issues for clients
• Managing and updating tickets via the client's ticketing database
• Flexibility changing directions within an hour, sometimes less
• Travelling between buildings using personal vehicle

Skills and Qualifications:

• Minimum 3 to 5+ years of technical experience
• A+ certification required within 90 days of start date
• Windows / Linux imaging experience
• Advanced Windows OS troubleshooting
• Basic server imaging with limited troubleshooting
• Basic Linux OS troubleshooting
• Must be able to lift up to 35 lbs. solo
• May be required to walk / sit / stand / crawl / kneel for extended periods
• Must have excellent customer service skills and excellent written / verbal communication skills
• Requires knowledge of Microsoft suite (Outlook, Excel, and Word primarily) and Windows 7, 8, and 10