It Support Specialist
BELFOR Franchise Group
- Location
- Onsite (Birmingham, Michigan)
- Employment
- Full-time
- Level
- Mid Level
Posted 1 week ago
About the Role
BELFOR Franchise Group is seeking an IT Support Specialist to provide tier 1-2 information technology support for a large network environment. The role focuses on troubleshooting hardware and software issues, managing assets, and assisting with mobile device management.
Skills
PC Hardware Troubleshooting
Software Troubleshooting
Endpoint Software Updates
Vulnerability Remediation
Cyber Threat Identification
Network Administration
Password Resets
Asset Management
Mobile Device Management
WAN Environment Support
Communication Skills
Full job details
The ideal candidate will join BELFOR's information systems support team and will be responsible for providing comprehensive tier 1-2 information technology support for a large network environment.
Responsibility Summary:
- Troubleshoot and resolve PC hardware and software issues.
- Perform endpoint software updates and other vulnerability remediation.
- Assist with the identification and remediation of cyber threats.
- Limited network administration including password resets.
- Assist with computer and software asset management process.
- Assist with mobile device management.
Qualifications:
- Associates degree or greater based on information systems curriculum.
- 3+ years providing IT support in a professional environment.
- Strong communication and troubleshooting skills.
- Experience providing end user support in a WAN environment a plus.