It Support Specialist

Description

Provide onsite desktop support within a large distribution center environment

Troubleshoot and resolve issues related to:

Windows-based workstations

Zebra scanners, printers, and mobile devices

Time clocks and warehouse technology

Support high-volume hardware environment (2,000–3,000+ endpoints)

Handle tickets through ServiceNow

Perform in-person support across the facility (including warehouse floor and office areas)

Assist with device deployments, replacements, and maintenance

Provide basic AV support (conference room setups, Cisco/WebEx-enabled devices)

Collaborate with supervisors and team members on incident management and queue prioritization

Maintain a strong customer service presence as the primary IT contact onsite

3–5 years of IT support experience

Strong experience in desktop support / field support (hands-on, onsite)

Experience troubleshooting:

Windows OS

Hardware (laptops, desktops, printers)

Excellent communication and customer service skills

Ability to work in a fast-paced, physically active environment

Comfortable being on your feet for extended periods

Skills

Windows 11, macos, Customer service, android, ios, mobile support, zebra, audio visual

Top Skills Details

Windows 11,macos,Customer service,android,ios,mobile support,zebra

Additional Skills & Qualifications

Experience in a distribution center, warehouse, or manufacturing environment

Experience with:

Zebra devices (scanners, printers, mobile computers)

Mobile Device Management tools (AirWatch, Intune, etc.)

Endpoint tools such as IBM BigFix

Exposure to AV technologies (Cisco WebEx kits, conference room setups)

Experience Level

Entry Level

This is a Permanent position based out of Ellabell, GA.

The pay range for this position is $37440.00 - $45760.00/yr.

401K - Medical Insurance - Dental Insurance - Vision Insurance - Life Insurance - Disability Insurance - Pet Insurance - Associate Assistance Programs - Tuition Reimbursement - Parental Leave

This is a fully onsite position in Ellabell,GA.

This position is anticipated to close on Jul 23, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.