IT Support Engineer

We are seeking an experienced IT Support Engineer to join our team and provide technical support for our healthcare organization. The ideal candidate will have a strong background in IT support and be able to troubleshoot and resolve technical issues in a timely and efficient manner. This is a full-time, permanent position with opportunities for growth and development within our organization.

Key Responsibilities:

- Provide technical support to all employees and departments within the organization

- Troubleshoot and resolve hardware, software, and network issues

- Monitor and maintain network security and data backup systems

- Manage user accounts and access permissions

- Train and support employees on the use of technology and software

- Develop and maintain technical documentation and procedures

- Collaborate with IT team to implement new technology and systems

- Stay up-to-date with industry trends and advancements in technology

Qualifications:

- Bachelor's degree in Computer Science, Information Technology, or a related field

- 2+ years of experience in IT support or a similar role

- Strong knowledge of computer systems, hardware, and software

- Experience with network administration and security

- Excellent troubleshooting and problem-solving skills

- Ability to work independently and in a team environment

- Strong communication and interpersonal skills

- Proven ability to manage multiple tasks and prioritize accordingly

- Certifications in relevant IT areas (e.g. CompTIA A+, Network+, Microsoft, etc.) are a plus