IT SUPPORT ANALYST
VigorCare Pediatric Services
- Location
- Onsite (Phoenix, Arizona)
- Employment
- Full-time
- Level
- Mid Level
About the Role
VigorCare Pediatric Services is seeking an IT Support Analyst to maintain IT systems and provide technical support for hardware, software, and network issues within a healthcare environment.
Skills
Benefits
- Health benefits
- Paid time off
- Holidays
Perks
- Professional development
Full job details
We are seeking a highly motivated and experienced IT Support Analyst to join our growing team. The ideal candidate will have a strong background in IT support and possess excellent problem-solving skills. As an IT Support Analyst, you will be responsible for providing technical support to our employees and ensuring the smooth operation of our IT systems.
Key Responsibilities:
- Provide technical support to employees for hardware, software, and network related issues
- Troubleshoot and resolve problems related to computer systems, software, and hardware
- Install, configure, and maintain computer systems and software applications
- Monitor and maintain the company's network and servers
- Perform routine maintenance and updates on computer systems and software
- Create and maintain documentation for IT systems and processes
- Manage user accounts and permissions
- Assist with the implementation of new technology and systems
- Stay up-to-date with the latest technology trends and advancements
- Collaborate with other IT team members to resolve complex issues
- Provide training and support to employees on new technology and systems
- Ensure data security and backup procedures are in place and functioning properly
- Assist with IT-related projects and initiatives as needed
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field
- Strong knowledge of computer hardware, software, and networking
- Experience with Windows and Mac operating systems
- Experience with Active Directory, Exchange, and Office 365
- Excellent problem-solving skills and attention to detail
- Ability to work independently and in a team environment
- Strong communication and interpersonal skills
- Ability to prioritize and manage multiple tasks simultaneously
- Experience in the healthcare industry is a plus
Benefits:
- Competitive salary
- Comprehensive health benefits package
- Paid time off and holidays
- Professional development opportunities
- Collaborative and supportive work environment