IT Manager - Supply Chain Applications

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Job Description Summary

At Solar Turbines (Caterpillar), we help our customers build a better, more sustainable world. Without our team of talented, bright and driven individuals, we wouldn’t be where we are today. Now, is your chance to join our team and do work that matters.

Role Definition
Leads a team of employees who manages development projects, development teams and application support functions in the supply chain IT value stream.
 

Responsibilities

• ERP & Core Supply Chain Systems Ownership
• Own and optimize ERP and related supply chain systems (e.g., planning, inventory, procurement, manufacturing), ensuring system stability, scalability, and alignment with end‑to‑end supply chain processes.
• Enterprise Planning & Demand Enablement
  Enable and support enterprise planning capabilities—demand planning, supply planning, S&OP—by delivering reliable data, system integrations, and analytics that drive accurate forecasting and informed decision‑making.
• Supplier Collaboration & Integration
  Lead supplier collaboration initiatives, including EDI and digital integrations, portals, and data exchanges to improve supplier visibility, order accuracy, lead times, and overall supplier performance.
• Data Integrity, Governance & Process Improvement
  Ensure high data quality across supply chain master and transactional data; establish governance, monitor data integrity, and drive continuous process improvements through root cause analysis and automation.
• Business Partnership & Program Delivery
  Act as a trusted IT partner to Supply Chain, Manufacturing, and Procurement leaders—translating business needs into technology roadmaps, leading digital initiatives, and ensuring successful delivery of projects and enhancements.

Degree Requirement
Degree or equivalent experience desired. Expertise in planning / purchasing / supplier collaboration processes and technologies.

Skill Descriptors
Business Acumen: Knowledge of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations.
Level Basic Understanding:
• Works to understand the business priorities of internal and external clients.
• Describes profitability drivers and considerations.
• Describes desired or actual business results in measurable scales or terms.
• Explains how the organization makes money.

Information Technology Trends: Knowledge of marketplace experience, developments and trends related to the organization's use of Information Technology (IT); ability to apply knowledge of IT appropriately to benefit the organization.
Level Extensive Experience:
• Compares organization's technology practices to other organizations.
• Discusses organizational position in relation to technology-related trends.
• Cites examples of successful organization initiatives and underlying technologies.
• Presents alternative views of key technologies and their implications.
• Highlights organizational implications associated with major IT trends.
• Advises key lines of business on major advances in technology and implications.

Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.
Level Extensive Experience:
• Seeks discrepancies and inconsistencies in available information; explains variances.
• Organizes and prioritizes the sequence of steps to be taken to remedy the situation.
• Identifies many possible causes for a problem based on prior experience and current research.
• Approaches a complex problem by breaking it down into its component parts.
• Chooses among a diverse set of analytical tools according to the nature of the situation.
• Quantifies the costs, benefits, risks, and chances for success before recommending a course of action.

Talent Management: Knowledge of the critical competencies required to achieve intended results; ability to generate consistent approaches for hiring, selection, retaining and leveraging talent across the organization.
Level Working Knowledge:
• Recommends improvements to talent management initiatives based on analysis of data on their effectiveness.
• Maintains strong relationships with formal and informal mentors.
• Implements systems and methods for supporting talent management programs.
• Negotiates for key developmental experiences and transitional experiences.
• Introduces contacts from personal and professional networks to hiring managers.

Leadership: Knowledge of leadership practices and processes; ability to use strategies and skills to enlist others in setting, embracing, and achieving objectives while having a long-term perspective of the future state of things and how to get there.
Level Extensive Experience:
• Translates vision into specific functional or departmental initiatives.
• Uses a normative decision model (with leadership styles and situational variables) to select style.
• Promotes efficacy through monitoring, coaching & motivating subordinates, intervention, etc.
• Uses emotional contagion to affect the mood of group members, tone of group and group processes.
• Initiates structure: role clarification, setting standards, holding subordinates accountable, etc.
• Employs various group decision-making methods depending on the situation.

Vendor/Supplier Management: Knowledge of external provider management processes and ability to effectively manage the business relationship with external providers (e.g., vendors, service providers, contractors, consultants, and suppliers).
Level Extensive Experience:
• Manages actual and perceived conflict of interest issues.
• Influences existing and new vendor relationships and the approved vendor list.
• Interprets documents detailing service provisions and financial arrangements.
• Explains case studies of effective and ineffective partnering relationships and lessons learned.
• Monitors and communicates vendor effectiveness, reliability, and performance.
• Advises others on the issues and considerations for working with new vendors, suppliers, or partners.

IT Service Management (ITSM): Knowledge of Information Technology (IT) service; ability to manage IT services and oversee service operations.
Level Expert:
• Oversees the establishment and use of best practices in IT service management.
• Leads in the development of information technology and personal technical skills.
• Promotes the use of standard procedures in each function of IT services.
• Creates criteria to measure professional services; ensures the quality of IT services.
• Forecasts technological industry trends and potential risks in IT service management.
• Provides insight into system optimization and development of process-focused IT services.

Summary Pay Range:

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. 

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*

• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

Posting Dates:

Any offer of employment is conditioned upon the successful completion of a drug screen.     

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities.  Qualified applicants of any age are encouraged to apply.

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